I purchased 5 of the heat and eat meals from Blue Apron. The chicken tortellini Alfredo was horrible. The chicken was old, hardly any chicken in it to begin with. No Alfredo sauce in it! And tortellini were old and hard. I also Got and India rice and chicken dish. ONLY 5 tiny pieces of Chicken! Mostly rice, and again, only a dab of sauce! This is over priced, cheap sh*t
unappetizing appearence, dry, no flavor, very disappintd
I used to love Blue Apron. Then they changed their entire model and went way downhill. OG Blue Apron had the occasional delivery issue or error in my box. Their customer service was very fast, and they aggressively corrected issues. With the model change, paid subscriptions were no longer required and the number of offered recipes increased significantly. Sounds great on the surface, but the reality wasn’t good. As a subscription holder, it was incredibly frustrating that many of the recipes I wanted to try sold out almost immediately. There was a huge increase in missing and damaged ingredients. The quality of some of the ingredients noticeably declined- their steaks, for instance, used to turn out great, but the last few times, even though they were cooked to a perfect medium rare and were the same cut I always got, they were so tough we couldn’t even eat them. Customer service switched to a text model, which sounds great, except they sometimes didn’t reply to your texts for three days at time, leaving you to wonder if they even received it, and they buried the other contact methods, making it harder to contact the company via other avenues. I had one box show up a day late- they tried to tell me they packed their boxes in a way that they could hold up for the extra day. I live in Arizona. Nothing holds up to this heat for an extra day. I temped the ice packs themselves when the box finally arrived, and even they were out of food safe temperature. They did credit me after I sent them the photos of the temps, but their argument was ridiculous to begin with. I finally got sick of them and cancelled. Meal kit deliveries are a dime a dozen these days. There’s nothing special about Blue Apron. Take your business elsewhere.
Based on 15 verified customer reviews, Blue Apron holds an average rating of 1.6 out of 5 — rated Bad on ReviewTerminal.
