Always great service and advice from Natalie. I’ve bought 2 infant carriers, one extended rear face car seat and two high back boosters from her. She’s always helped me work out what’s best for my child and my car. Definitely recommend
Excellent service and seat well priced. Would use again
We found the website and chat / communication very easy to use to book an appointment. Upon arrival, the staff were extremely knowledgeable with measuring our kid’s weight and height, and recommending the most appropriate seat for our size car and for what we wanted. We are very lucky to have a shop like this that has extended rear facing seats and that can fit the seats and demonstrate how to use them. Before we became parents we had no idea about extended rear facing and just got our infant seat from the local (insert high street store here). Through various online groups we got to learn that just because some seats are legal doesn’t make them the safest; with the new seat we’ve got, we can hopefully rear face till our kids are 7 years old, keeping them super safe. Thank you for helping us find the best seat for us 🌟
We have purchased two seats from Natalie, one in 2023 and the second one just last week. Natalie is a true professional and very knowledgeable. We went to see her last week for a new seat for our son. We actually tried both kids in the new seat and she also tried it in our car. She then installed our new seat in our car before we left. Great service. I happily recommend Natalie and Car Seat Ninja for all things car seat safety and car seats!
Great advice and was sent out quickly
The staff were very professional especially as my order went wrong but they resolved the issue without any hassle and were really helpful.
Both car seats bought were delivered super quickly and after purchase assistance wasgreat
Perfect for my baby to wear in the winter months without the struggle. Excellent quality and design. Value for money and will last. Lovely colours to choose from. Fast delivery.
I ordered the insert for my avionaut carseat, and they came the very next day. Super efficient service, would recommend. I used this company after having a awful experience with another carseat company. I will deffinetly use carseat ninja in future
Excellent service and delivery. I messaged them on the Thursday evening (day before Good Friday) asking about different seats and received a reply immediately. The seat was sent the day after the Easter bank holiday. The delivery did arrive a day later than expected but that was a delay at DPD and not car seat ninja. Received the seat today and sent photos to assess the fit of my son and received quick and helpful replies. Great customer service, delivery and aftercare. I would definitely recommend this company to others.
Seat arrived quickly and support in making sure we had the correct fit for our daughter after was great.
I ordered the besafe stretch and the besafe light up mirror. They came really quickly. I was confused about installation so contacted the supplier for support and they replied really quickly and continued answering any questions I had. Would recommend
Easy website, super fast delivery, gorgeous car seat all run by a lovely woman. Thanks so much
A great company to get a car seat. The after care is excellent- they’re happy to help you fit the car seat correctly. This is the second time I’ve purchased from them, the first time they fitted the car seat in person. Would definitely buy from them again. Thank you.
Natalie has always been so knowledgable and friendly when enquiring about extended rear facing car seats. I’ve had three car seats from Natalie since my first child was born (I was lucky enough to win one through her recent giveaway - dreams do come true haha!) and I wouldn’t go anywhere else for one! They include a Britax Maxway Plus and a Axkid Minikid 2, and now the latest Avionaut Stardust for my baby, which I absolutely love and would recommend. Rear facing is so important and I recommend Natalie wholeheartedly, in helping to keep your little ones safest on the road for as long as possible. Thanks again Natalie.
Based on 20 verified customer reviews, Car Seat Ninja holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
