The service itself is decent and the delivery team is friendly and professional. Their online support lets them down. Despite telling me it’s cancelled, they’ve repeatedly tried to charge me £55 for their membership. Their chat support is difficult to get to through the support tree and really slow (and apparently incapable) of making simple changes. In the end I’ve given up and deleted my account
Based on 15 verified customer reviews, Gopuff holds an average rating of 1.4 out of 5 — rated Bad on ReviewTerminal. 7% of customers gave 4 or 5 stars.
