Deliveries are very late, arriving around 8pm most weeks making it difficult to plan meals accordingly.
Last week, I was missing a pack of chicken. This week, I’m missing a recipe card. Please get your ish together.
I was very excited to restart my HelloFresh subscription. We are a bit more rural now so I was concerned about deliveries. The first box was delivered perfectly. The 2nd week box was delayed and then non deliverable but you did provide me a refund...thank you! Unfortunately, the 3rd box is now also delayed. If this continues, I may have to cancel which is something I really don't want to do. I hope it can get sorted out because I have fun cooking your recipes! :-)
Based on 15 verified customer reviews, HelloFresh US holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 20% of customers gave 4 or 5 stars.
