Lack of variety of meals. Often same ingredients are repurposed with different names. Also quality of meat has not been great.
Have been using a new delivery company lately so it arrives super late. Also have had issues with protein being broken/unusable or missing items from recipes (ex - chicken Parmesan recipe came with potatoes but no breadcrumbs. there are no potatoes in the recipe tho??)
Recipe cards are great, ingredients are NOT.
2nd order received on May 15 was missing main ingredient for one meal. Sent dark chicken instead of pork chops!
My first couple boxes were amazing. Since then, I have missing meals, recipes hung up in the box tape or just damaged, meal bags busted open (or not properly sealed), etc. Quite messy actually. I don’t even refer people anymore. This is why I stopp d subscribing before. Sad.
This week there the recipe cards were missing. This happened previously the week before last. Precision and quality control is lacking.
Based on 15 verified customer reviews, HelloFresh US holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 20% of customers gave 4 or 5 stars.
