I mentioned problems with shipping and the way some vegetables arrived in an earlier review. I received a very nice letter apologizing for the inconvenience and a credit to help smooth over my criticism. I really appreciate both the apology and the credit. They are enough to keep me from canceling, but HelloFresh needs to deliver what they promise consistently to earn a five star review from me. That said, the meal I had tonight (Greek Salad with Spiced Pork Patties) was easy to make and absolutely delicious.
Sometimes the food is not very fresh and has blemishes on the vegetables. Sometimes you do not put the cards in the package for instructions. And I do not like it when the package is delivered at 8 o’clock way past my dinner time.
Based on 15 verified customer reviews, HelloFresh US holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 20% of customers gave 4 or 5 stars.
