Paid for next day delivery for an Xmas present. 3 days later no info. No replies for support leave me having to chase around shops last minute and out of pocket.
Ordered 2 sets of brushes and only one in parcel delivered. Now have to battle for missing product to be delivered!
Lots has gone wrong with my order from when I did not even receive a confirmation email. I have been chasing Morphe for two weeks and all they offer me is a £25 gift voucher. When I did receive my parcel, my brushes were not there and my palette came smashed which is unacceptable and does not reflect the price that I paid for this product. It’s unusable. Really upset and just want a refund but the website seems to be ran by bots. I wish I could attach images, the palette is completely useless and the solutions team are even worse.
The product was order a month ago. Still hasn't arrived, from UK to EU. They deserve 0 stars. Shipping is faster from China
didnt received my order after 1 month
I hardly give bad reviews, but you guys made the worst decision in losing out in your highlighter colours! Extra and Lit were my two favourite shades and now you’ve lost me as a customer. I used to browse and purchase so much more on the website when only I needed was the highlighter. The prices of our highlighters are way more than competitors. It’s a shame the brand was so good before and now it’s all downhill.
Don't order the Vacay Mode Brush Set. The materials are extremely poor; the brushes were shedding on first use and the fibers were rough and painful on my face.
Worst online shopping experience ever. Purchased on 24/05/2021 and paid 15euro shipping fee and still not received anything... parcel tracking no update since 09/06/2021. Customer service refused to refund saying it’s not 15 days yet after shipment....
Based on 15 verified customer reviews, Morphe Brushes holds an average rating of 2.3 out of 5 — rated Poor on ReviewTerminal. 27% of customers gave 4 or 5 stars.
