for as i'm concerened robinhood is a legal thief. i tried to get someone money out and couldn't get it with out sending a photo and a copy of my driver licence. never had to do that before and never had very much problem. now i can't get into my account and get my money. robinhood has multiple law suits against them and has lost them. i hope there are more. they are stealing my money. do not do business with robinhood. 5/7/2026
Did there online app to start trading.been waiting days for them to approve me and except my money so I can buy stock.if they can't do there job.then I see why they got sued.wont answer support.phones.there online support dont help u.robinhood is the worst I have ever seen
They will close your account without explanation do not trust your money in this app
Genuinely pathetic service when it comes to ISA transfers. 6 weeks and counting, with little to no explanation or updates. Completely left in the dark
I am filing a formal complaint regarding Robinhood Financial LLC for prolonged poor customer service and failure to provide timely and effective assistance in accessing, liquidating, and withdrawing funds from my brokerage account, including stocks and options positions. Details of Issue Over the course of multiple attempts to resolve my account-related concerns through Robinhood customer support, I have experienced: Repeated delays in responses and resolution of my requests Inconsistent and unclear instructions regarding accessing or liquidating my portfolio Lack of effective assistance in executing basic account functions such as selling positions and withdrawing available funds Inability to obtain a clear explanation for delays, restrictions, or processing issues affecting my account Failure to provide a timeline or escalation path for resolution despite repeated follow-ups As a result, I have been unable to efficiently access or transfer my funds, including proceeds from stocks and options positions held in my account. I have provided me all ID verifications but they have denied efficiency and accessibility to determine the rightfulness and authenticity of my identity. Impact This situation has caused significant financial uncertainty and prevented me from exercising full control over my brokerage account assets. Despite my efforts to comply with all platform procedures and requirements, I have not received adequate support or resolution. Requested Resolution Provide a full explanation of any restrictions, holds, or delays affecting my account Facilitate immediate access to liquidation and withdrawal of available funds Correct any internal processing or service failures contributing to delays Provide documentation of all actions taken regarding my account Improve responsiveness and escalation handling for customer service issues of this nature
Robinhood might look sleek and beginner-friendly on the surface, but that’s about where the positives end. Once you run into a real issue—like getting your account reactivated—you quickly see how shallow the experience really is. Waiting days (or longer) for something that should be routine is frustrating enough, but the complete lack of meaningful customer support makes it worse. There’s no real interaction, no sense of urgency, and no accountability—just canned responses and endless delays. For an app that positions itself as a modern trading platform, it falls short where it matters most: reliability and support. Yes, the interface is clean and easy to navigate, but that doesn’t mean much when your money is tied up and you can’t get a straight answer from anyone. Compared to other platforms, Robinhood feels like the least beneficial option for serious trading. It’s fine if you’re casually browsing stocks, but the moment something goes wrong, you’re on your own—and that’s a risk no trader should have to take.
I am writing this to warn others about the deceptive practices of Robinhood and Coastal Community Bank. This is not just about bad customer service; it is about a systemic failure to provide the access promised in their own legal agreements. Contractual Deception: Robinhood’s "Electronic Communication Consent" explicitly states that account information and management are accessible via their website. However, in practice, they have locked my account behind a "smartphone-only" wall, rendering it inaccessible to anyone without the app. "Dark Patterns" in Cancellation: They have made it nearly impossible to cancel a paid Gold Membership without the app. As seen in their support interface, they force users to use "Text Support" or the app to cancel—both of which they have made inaccessible to me. This is a clear attempt to continue charging fees for a service that cannot be used. Bad Faith Handling: Despite an active investigation by the Federal Reserve (Case ID: 019649376), the bank attempted to "close" my inquiry with an automated message. They ignore formal faxes and redirect all help back to the very app that is the source of the problem. Total Lack of Transparency: They are happy to take your money via web-based transfers, but once they have it, they claim you can only manage it via a mobile device. Bottom Line: Do not trust this institution with your money if you value transparency or the ability to manage your finances through a standard web browser. I have been forced to withdraw all my funds and file multiple federal complaints just to stop unauthorized charges.
I got my account deactivated on March 23rd and as of today still waiting for fund to be deposited in my bank and customer service is very excellent they not replying my emais
They add you to paid memberships and take your money without your consent. Then when you point it out they refuse to refund you. Their app is not bad but there’s a lot better out there and I prefer not to have constant upsells and deals being pushed onto customers. It’s dishonest, predatory and cheap.
Customer service sucks!!! Especially after this last phishing attempt on 4/26/2026. I tried to talk to a live person, took over 5 hours. They finally called me at 1130 PM to tell me they will have to freeze my account until 5/1/2026. A whole week? I keep my savings in a separate money market account with them. How can you trust them with over $1 million in personal funds when their customer service is crap. It’s a head scratcher and making me think I need to go back to using vanguard full time and just keeping Robinhood as a low balance account for some play money. So on top of this, next day, they pull over $3k from my personal checking account to pay my Robinhood credit card. I don’t have autopay set up, I manually set my payments. So they basically took $3k twice since I manually set up my payment to pay my statement balance. I call them to figure out what happen. They couldn’t answer my question and offered no solution even though my credit card balance was now in the negatives meaning they owe me money. I asked to speak to a supervisor and they say sorry supervisors are only communicating by email. WTF?!!!! What kind of financial company is this!? Just don’t use them until they fix their horse💩 customer service and get their heads out of their 🫏. I’d gladly pay a little more fee to have a responsive customer service experience that can fix issues and not hide behind the sorry they or we only communicate by emails. I wouldn’t trust them with over a few thousand in my account.
The customer support seldom replies and the overall service is poor . Quick VIP works without fees and delays
Fraudulent.
𝙴𝚟𝚎𝚛𝚢𝚝𝚑𝚒𝚗𝚐 𝚜𝚎𝚎𝚖𝚎𝚍 𝚗𝚘𝚛𝚖𝚊𝚕 𝚊𝚝 𝚏𝚒𝚛𝚜𝚝. 𝙳𝚎𝚙𝚘𝚜𝚒𝚝𝚜 𝚠𝚎𝚗𝚝 𝚝𝚑𝚛𝚘𝚞𝚐𝚑, 𝚝𝚛𝚊𝚍𝚎𝚜 𝚠𝚎𝚛𝚎 𝚠𝚘𝚛𝚔𝚒𝚗𝚐, 𝚊𝚗𝚍 𝚗𝚘𝚝𝚑𝚒𝚗𝚐 𝚛𝚎𝚊𝚕𝚕𝚢 𝚜𝚝𝚘𝚘𝚍 𝚘𝚞𝚝 𝚊𝚜 𝚊 𝚙𝚛𝚘𝚋𝚕𝚎𝚖. 𝚃𝚑𝚎 𝚜𝚒𝚝𝚞𝚊𝚝𝚒𝚘𝚗 𝚌𝚑𝚊𝚗𝚐𝚎𝚍 𝚠𝚑𝚎𝚗 𝙸 𝚝𝚛𝚒𝚎𝚍 𝚝𝚘 𝚠𝚒𝚝𝚑𝚍𝚛𝚊𝚠. 𝚃𝚑𝚎 𝚛𝚎𝚚𝚞𝚎𝚜𝚝 𝚜𝚝𝚊𝚢𝚎𝚍 𝚙𝚎𝚗𝚍𝚒𝚗𝚐 𝚕𝚘𝚗𝚐𝚎𝚛 𝚝𝚑𝚊𝚗 𝚎𝚡𝚙𝚎𝚌𝚝𝚎𝚍, 𝚊𝚗𝚍 𝚜𝚞𝚙𝚙𝚘𝚛𝚝 𝚛𝚎𝚜𝚙𝚘𝚗𝚜𝚎𝚜 𝚍𝚒𝚍𝚗’𝚝 𝚐𝚒𝚟𝚎 𝚊𝚗𝚢 𝚌𝚕𝚎𝚊𝚛 𝚊𝚗𝚜𝚠𝚎𝚛𝚜. 𝚃𝚑𝚎𝚗 𝙸 𝚜𝚝𝚊𝚛𝚝𝚎𝚍 𝚑𝚊𝚟𝚒𝚗𝚐 𝚒𝚜𝚜𝚞𝚎𝚜 𝚊𝚌𝚌𝚎𝚜𝚜𝚒𝚗𝚐 𝚖𝚢 𝚊𝚌𝚌𝚘𝚞𝚗𝚝 𝚙𝚛𝚘𝚙𝚎𝚛𝚕𝚢, 𝚠𝚑𝚒𝚌𝚑 𝚊𝚍𝚍𝚎𝚍 𝚝𝚘 𝚝𝚑𝚎 𝚌𝚘𝚗𝚌𝚎𝚛𝚗. 𝙸𝚝 𝚏𝚎𝚕𝚝 𝚕𝚒𝚔𝚎 𝚝𝚑𝚒𝚗𝚐𝚜 𝚠𝚎𝚛𝚎 𝚐𝚎𝚝𝚝𝚒𝚗𝚐 𝚖𝚘𝚛𝚎 𝚌𝚘𝚖𝚙𝚕𝚒𝚌𝚊𝚝𝚎𝚍 𝚒𝚗𝚜𝚝𝚎𝚊𝚍 𝚘𝚏 𝚋𝚎𝚒𝚗𝚐 𝚛𝚎𝚜𝚘𝚕𝚟𝚎𝚍. 𝙰𝚏𝚝𝚎𝚛 𝚝𝚛𝚢𝚒𝚗𝚐 𝚝𝚘 𝚍𝚎𝚊𝚕 𝚠𝚒𝚝𝚑 𝚒𝚝 𝚍𝚒𝚛𝚎𝚌𝚝𝚕𝚢 𝚏𝚘𝚛 𝚜𝚘𝚖𝚎 𝚝𝚒𝚖𝚎, 𝙸 𝚜𝚝𝚊𝚛𝚝𝚎𝚍 𝚕𝚘𝚘𝚔𝚒𝚗𝚐 𝚊𝚛𝚘𝚞𝚗𝚍 𝚘𝚗𝚕𝚒𝚗𝚎 𝚝𝚘 𝚜𝚎𝚎 𝚒𝚏 𝚘𝚝𝚑𝚎𝚛𝚜 𝚑𝚊𝚍 𝚜𝚒𝚖𝚒𝚕𝚊𝚛 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎𝚜. 𝙸 𝚌𝚊𝚖𝚎 𝚊𝚌𝚛𝚘𝚜𝚜 𝚊 𝚏𝚎𝚠 𝚖𝚎𝚗𝚝𝚒𝚘𝚗𝚜 𝚘𝚏 𝘼𝙡𝙡𝙞𝙖𝙣𝙘𝙚 𝘼𝙨𝙨𝙚𝙩 𝘽𝙪𝙧𝙚𝙖𝙪 𝚊𝚗𝚍 𝚍𝚎𝚌𝚒𝚍𝚎𝚍 𝚝𝚘 𝚛𝚎𝚊𝚌𝚑 𝚘𝚞𝚝 𝚓𝚞𝚜𝚝 𝚝𝚘 𝚐𝚎𝚝 𝚊 𝚋𝚎𝚝𝚝𝚎𝚛 𝚞𝚗𝚍𝚎𝚛𝚜𝚝𝚊𝚗𝚍𝚒𝚗𝚐 𝚘𝚏 𝚝𝚑𝚎 𝚜𝚒𝚝𝚞𝚊𝚝𝚒𝚘𝚗. 𝚃𝚑𝚎𝚢 𝚠𝚎𝚛𝚎 𝚌𝚕𝚎𝚊𝚛 𝚒𝚗 𝚝𝚑𝚎𝚒𝚛 𝚌𝚘𝚖𝚖𝚞𝚗𝚒𝚌𝚊𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚑𝚎𝚕𝚙𝚎𝚍 𝚖𝚎 𝚜𝚎𝚎 𝚝𝚑𝚒𝚗𝚐𝚜 𝚏𝚛𝚘𝚖 𝚊 𝚍𝚒𝚏𝚏𝚎𝚛𝚎𝚗𝚝 𝚙𝚎𝚛𝚜𝚙𝚎𝚌𝚝𝚒𝚟𝚎.
I was robbed and blocked from withdrawing! I'd be broke if TOP-CIPH ERTRAILS hadn't intervened. Fake site
𝙸 𝚊𝚖 𝚛𝚊𝚒𝚜𝚒𝚗𝚐 𝚊𝚗 𝚞𝚛𝚐𝚎𝚗𝚝 𝚌𝚘𝚗𝚌𝚎𝚛𝚗 𝚛𝚎𝚐𝚊𝚛𝚍𝚒𝚗𝚐 𝚊 𝚜𝚎𝚛𝚒𝚘𝚞𝚜 𝚒𝚜𝚜𝚞𝚎 𝚠𝚒𝚝𝚑 𝚖𝚢 𝚁𝚘𝚋𝚒𝚗𝚑𝚘𝚘𝚍 𝚊𝚌𝚌𝚘𝚞𝚗𝚝. 𝙰𝚏𝚝𝚎𝚛 𝚊𝚝𝚝𝚎𝚖𝚙𝚝𝚒𝚗𝚐 𝚝𝚘 𝚠𝚒𝚝𝚑𝚍𝚛𝚊𝚠 𝚖𝚢 𝚏𝚞𝚗𝚍𝚜, 𝙸 𝚎𝚡𝚙𝚎𝚛𝚒𝚎𝚗𝚌𝚎𝚍 𝚞𝚗𝚎𝚡𝚙𝚎𝚌𝚝𝚎𝚍 𝚍𝚎𝚕𝚊𝚢𝚜 𝚊𝚗𝚍 𝚊𝚌𝚌𝚘𝚞𝚗𝚝 𝚛𝚎𝚜𝚝𝚛𝚒𝚌𝚝𝚒𝚘𝚗𝚜 𝚠𝚒𝚝𝚑𝚘𝚞𝚝 𝚊 𝚌𝚕𝚎𝚊𝚛 𝚘𝚛 𝚍𝚎𝚝𝚊𝚒𝚕𝚎𝚍 𝚎𝚡𝚙𝚕𝚊𝚗𝚊𝚝𝚒𝚘𝚗. 𝚆𝚑𝚊𝚝 𝚜𝚑𝚘𝚞𝚕𝚍 𝚑𝚊𝚟𝚎 𝚋𝚎𝚎𝚗 𝚊 𝚜𝚝𝚛𝚊𝚒𝚐𝚑𝚝𝚏𝚘𝚛𝚠𝚊𝚛𝚍 𝚙𝚛𝚘𝚌𝚎𝚜𝚜 𝚋𝚎𝚌𝚊𝚖𝚎 𝚞𝚗𝚗𝚎𝚌𝚎𝚜𝚜𝚊𝚛𝚒𝚕𝚢 𝚌𝚘𝚖𝚙𝚕𝚒𝚌𝚊𝚝𝚎𝚍 𝚠𝚒𝚝𝚑 𝚛𝚎𝚙𝚎𝚊𝚝𝚎𝚍 𝚌𝚑𝚎𝚌𝚔𝚜 𝚊𝚗𝚍 𝚞𝚗𝚌𝚕𝚎𝚊𝚛 𝚛𝚎𝚚𝚞𝚒𝚛𝚎𝚖𝚎𝚗𝚝𝚜. 𝚆𝚑𝚊𝚝 𝚒𝚜 𝚖𝚘𝚜𝚝 𝚌𝚘𝚗𝚌𝚎𝚛𝚗𝚒𝚗𝚐 𝚒𝚜 𝚝𝚑𝚎 𝚕𝚊𝚌𝚔 𝚘𝚏 𝚝𝚛𝚊𝚗𝚜𝚙𝚊𝚛𝚎𝚗𝚌𝚢. 𝙸 𝚠𝚊𝚜 𝚗𝚘𝚝 𝚙𝚛𝚘𝚙𝚎𝚛𝚕𝚢 𝚒𝚗𝚏𝚘𝚛𝚖𝚎𝚍 𝚒𝚗 𝚊𝚍𝚟𝚊𝚗𝚌𝚎 𝚊𝚋𝚘𝚞𝚝 𝚝𝚑𝚎 𝚜𝚙𝚎𝚌𝚒𝚏𝚒𝚌 𝚌𝚘𝚗𝚍𝚒𝚝𝚒𝚘𝚗𝚜 𝚘𝚛 𝚛𝚎𝚊𝚜𝚘𝚗𝚜 𝚋𝚎𝚑𝚒𝚗𝚍 𝚝𝚑𝚎𝚜𝚎 𝚛𝚎𝚜𝚝𝚛𝚒𝚌𝚝𝚒𝚘𝚗𝚜, 𝚕𝚎𝚊𝚟𝚒𝚗𝚐 𝚖𝚎 𝚞𝚗𝚌𝚎𝚛𝚝𝚊𝚒𝚗 𝚊𝚋𝚘𝚞𝚝 𝚠𝚑𝚎𝚗 𝚘𝚛 𝚑𝚘𝚠 𝙸 𝚠𝚘𝚞𝚕𝚍 𝚛𝚎𝚐𝚊𝚒𝚗 𝚏𝚞𝚕𝚕 𝚊𝚌𝚌𝚎𝚜𝚜 𝚝𝚘 𝚖𝚢 𝚏𝚞𝚗𝚍𝚜. 𝙸 𝚌𝚘𝚗𝚝𝚊𝚌𝚝𝚎𝚍 𝚜𝚞𝚙𝚙𝚘𝚛𝚝 𝚊𝚗𝚍 𝚛𝚎𝚌𝚎𝚒𝚟𝚎𝚍 𝚛𝚎𝚜𝚙𝚘𝚗𝚜𝚎𝚜, 𝚋𝚞𝚝 𝚝𝚑𝚎𝚢 𝚠𝚎𝚛𝚎 𝚖𝚘𝚜𝚝𝚕𝚢 𝚐𝚎𝚗𝚎𝚛𝚒𝚌 𝚊𝚗𝚍 𝚍𝚒𝚍 𝚗𝚘𝚝 𝚊𝚍𝚎𝚚𝚞𝚊𝚝𝚎𝚕𝚢 𝚊𝚍𝚍𝚛𝚎𝚜𝚜 𝚝𝚑𝚎 𝚜𝚒𝚝𝚞𝚊𝚝𝚒𝚘𝚗. 𝙳𝚎𝚜𝚙𝚒𝚝𝚎 𝚏𝚘𝚕𝚕𝚘𝚠𝚒𝚗𝚐 𝚒𝚗𝚜𝚝𝚛𝚞𝚌𝚝𝚒𝚘𝚗𝚜, 𝚝𝚑𝚎 𝚒𝚜𝚜𝚞𝚎 𝚛𝚎𝚖𝚊𝚒𝚗𝚜 𝚞𝚗𝚛𝚎𝚜𝚘𝚕𝚟𝚎𝚍. 𝙶𝚒𝚟𝚎𝚗 𝚝𝚑𝚎 𝚜𝚎𝚛𝚒𝚘𝚞𝚜𝚗𝚎𝚜𝚜 𝚘𝚏 𝚝𝚑𝚒𝚜 𝚖𝚊𝚝𝚝𝚎𝚛, 𝙸 𝚑𝚊𝚟𝚎 𝚝𝚊𝚔𝚎𝚗 𝚜𝚝𝚎𝚙𝚜 𝚝𝚘 𝚋𝚎𝚝𝚝𝚎𝚛 𝚞𝚗𝚍𝚎𝚛𝚜𝚝𝚊𝚗𝚍 𝚖𝚢 𝚙𝚘𝚜𝚒𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚌𝚘𝚗𝚜𝚞𝚕𝚝𝚎𝚍 𝚠𝚒𝚝𝚑 𝚅𝚈~𝚃𝚄𝙴 𝚛𝚎𝚐𝚊𝚛𝚍𝚒𝚗𝚐 𝚝𝚑𝚎 𝚊𝚟𝚊𝚒𝚕𝚊𝚋𝚕𝚎 𝚕𝚎𝚐𝚊𝚕 𝚘𝚙𝚝𝚒𝚘𝚗𝚜 𝚠𝚑𝚎𝚗 𝚊𝚌𝚌𝚘𝚞𝚗𝚝 𝚊𝚌𝚌𝚎𝚜𝚜 𝚒𝚜 𝚛𝚎𝚜𝚝𝚛𝚒𝚌𝚝𝚎𝚍 𝚊𝚗𝚍 𝚝𝚎𝚛𝚖𝚜 𝚊𝚛𝚎 𝚗𝚘𝚝 𝚌𝚕𝚎𝚊𝚛𝚕𝚢 𝚊𝚙𝚙𝚕𝚒𝚎𝚍. 𝙸 𝚎𝚡𝚙𝚎𝚌𝚝 𝚌𝚕𝚎𝚊𝚛𝚎𝚛 𝚌𝚘𝚖𝚖𝚞𝚗𝚒𝚌𝚊𝚝𝚒𝚘𝚗, 𝚙𝚛𝚘𝚙𝚎𝚛 𝚊𝚌𝚌𝚘𝚞𝚗𝚝𝚊𝚋𝚒𝚕𝚒𝚝𝚢, 𝚊𝚗𝚍 𝚊 𝚝𝚒𝚖𝚎𝚕𝚢 𝚛𝚎𝚜𝚘𝚕𝚞𝚝𝚒𝚘𝚗. 𝚄𝚗𝚝𝚒𝚕 𝚝𝚑𝚎𝚗, 𝙸 𝚠𝚘𝚞𝚕𝚍 𝚊𝚍𝚟𝚒𝚜𝚎 𝚘𝚝𝚑𝚎𝚛𝚜 𝚝𝚘 𝚙𝚛𝚘𝚌𝚎𝚎𝚍 𝚠𝚒𝚝𝚑 𝚌𝚊𝚞𝚝𝚒𝚘𝚗 𝚊𝚗𝚍 𝚏𝚞𝚕𝚕𝚢 𝚞𝚗𝚍𝚎𝚛𝚜𝚝𝚊𝚗𝚍 𝚊𝚕𝚕 𝚠𝚒𝚝𝚑𝚍𝚛𝚊𝚠𝚊𝚕 𝚌𝚘𝚗𝚍𝚒𝚝𝚒𝚘𝚗𝚜.
Based on 55 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.
