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Robinhood

robinhood.com
2.5

55 reviews

2%
5-star
2%
Positive
24%
1-star
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Verified
Robert Moses
24 April 2026

Someone breached my account

Someone breached my account. Robinhood attempted an add on using wallet which I don't understand. I sold AMSC at a loss and crypto at 83.03 total loss $330 at their request. I am 83 and earn supplemental income from my investments. They😃 should have a better way of protecting investors I was considering leaving Robinhood but along comes Adam who takes time to explain everything and who listens to my concerns. Need more like him the support people were not good but he made rup for it. So today 6 days later we attempted to close my account and open another. First we were to move cash, failed 3 times.

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Verified
R. G.
23 April 2026

Never. Ever. Do Business Here!

Never...ever...open an account with Robinhood. Coustmer support is non-existant. Most likely, you will NEVER get your money out. If your account is hacked, there is no recourse for restitution. This explains the class action law suits. Why they haven't been shut down is beyond comprehension. -100 Stars.

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Verified
William Murphy
23 April 2026

I got my account freezed

I got my account freezed by them. Never trust them, I’m going to start my journey with GOL Dhandllc. From now on.

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Verified
Elliott smith
22 April 2026

Don’t use

Don’t use these, customer service is awful, they won’t let you withdraw your money.

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Anonymous
22 April 2026

No way to cancel Account in German…

No way to cancel Account in German language The only way to cancel the account is to contact support but the support agents only work when you state your need in english. Kind of strange if you think about the fact that this broker is also active in germany and all the emails and the app are in german.

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Verified
Vijay
21 April 2026

Worst customer service ,I lost my hard…

Worst customer service ,I lost my hard earned money .my account got frozen for no reason so withdraw is impossible .they guided me wrong to sell my good return stocks at low price .simply horrible.but right time i found 1to1 LLC investment firm it helps me a lot and repsone time is good .

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Verified
Mr james findleton
20 April 2026

I’m writing this review in the hope…

I’m writing this review in the hope that my experience will serve as a warning to others. After I initially posted a negative review, a member of their team reached out to me and promised that my issue would be resolved. I decided to trust them and gave them another chance, but unfortunately, those promises were never fulfilled. Days turned into weeks without any meaningful update or follow-up from their side. I invested a total of 71,500 euros with this company. At the beginning, everything seemed to be working fine, which gave me a sense of confidence. However, without any warning or clear explanation, I was suddenly locked out of my account. From that moment on, it became an extremely frustrating experience trying to regain access. I tried every possible method and contacted customer support multiple times, but all I received were vague responses or repeated assurances that my account would be restored “soon.” That never happened. The lack of transparency, accountability, and follow-through is extremely concerning. Not only did I lose access to my account, but I also lost peace of mind knowing that my investment was no longer secure. This is not an experience I would wish on anyone. Fortunately, after a great deal of stress and uncertainty, I decided to seek external help and came across ⓕ0ʀixt•0R⒢. Their level of professionalism was outstanding from the very beginning. They took the time to carefully review my case, guided me step by step, and maintained clear and reassuring communication throughout the entire process. Their approach made a significant difference after everything I had gone through. Thanks to their help, I was finally able to recover my funds. I am truly grateful for their support and dedication. If you ever find yourself in a similar situation, I highly recommend reaching out to ⓕ0ʀixt•0R⒢. My advice to anyone considering investing with this company: please be very careful. Do thorough research before trusting them with your money. My experience was extremely negative, and I hope others can avoid going through the same situation.

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Verified
N Pil
20 April 2026

Easy to start and use

Easy to start and use - absolute GARBAGE for anything after that.

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Verified
Dennis Nelson
19 April 2026

I would never recommend Robinhood to…

I would never recommend Robinhood to anyone! I would give it a lower rating if I could. Robinhood's investment at MCTA is being sued, and therefore I cannot get my money out. I have now lost 300.00 due to this and I have been waiting to get my money out since November. In the process of trying to get my money out, I called customer service which is terrible, and they connected me to "support". I then was frauded and my credit has been ruined because of it. I am now attempting to rectify this, but the customer service is so bad, no one know what they are doing. In the meantime, I continue to lose money. If the account is frozen due to the law suit, I should not be losing money. I have filed disputes with Robinhood, Coinbase, and Gemini.

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Verified
Disgruntled customer
18 April 2026

Robinhood falsifies market prices

Robinhood has a 1-1/2 percent spread on their crypto execution. If you put in a limit order, that limit order is ignored in the bull/sell prices. So their claimed market orders are fake. If the spread is $500 and you put in an order right in the middle, the spread should drop to $250. It does not.

Page 4 of 4 · 55 reviews

Robinhood — Review Summary

Based on 55 verified customer reviews, Robinhood holds an average rating of 2.5 out of 5 — rated Poor on ReviewTerminal. 2% of customers gave 4 or 5 stars.

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