Beauty Bay has a severely damaged reputation with a 1.9/5 rating, dominated by complaints about non-responsive customer service, unrefunded orders, broken products, and undelivered parcels, with only a handful of positive experiences about website usability and delivery speed.
What customers love
Common concerns
Customers mention
I love beauty bay, well presented website, easy to navigate, check out is super simple and delivery is fast as f....... Love it
Best manicure ever with my favourite colour Malaga wine!!! Super sweet staff ❤️
I recently ordered from Beauty Bay, and the experience was exactly what I’d hoped for. The product itself is fantastic—exactly as described on the website and arrived in perfect condition. I was also pleasantly surprised by how quickly it was delivered! I’ve ordered from other beauty sites where shipping can take a while, but this arrived much faster than expected. Highlights: • Product Quality: Top-notch and as expected. • Shipping: Very fast delivery and well-packaged. • Selection: Great range of brands that are sometimes hard to find elsewhere. I’ll definitely be ordering my beauty essentials from here again. Highly recommended!
BEAUTY BAY is rated 1.9 out of 5 from 15 verified customer reviews on ReviewTerminal — rated Bad. 20% of customers gave 4 or 5 stars.
BEAUTY BAY has an average rating of 1.9 out of 5 based on 15 customer reviews on ReviewTerminal.
BEAUTY BAY has 15 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 15 verified customer reviews, BEAUTY BAY holds an average rating of 1.9 out of 5 — rated Bad on ReviewTerminal. 20% of customers gave 4 or 5 stars.
