Is Gymshark trustworthy?

Gymshark is rated 4.0/5 from 22 verified reviews — Good. 73% gave 4 or 5 stars.

What is Gymshark's rating?

Gymshark has an average rating of 4.0 out of 5 based on 22 customer reviews on ReviewTerminal.

Gymshark Reviews: 22 Verified Reviews (4.0/5)

ReviewTerminal SummaryBased on recent reviews

Gymshark delivers strong product quality and fast shipping that satisfies most customers, but is significantly undermined by inconsistent customer service, fulfillment errors, and poor handling of returns and complaints.

What customers love

High-quality fabrics and products that meet expectations
Fast and reliable delivery in most cases
Easy ordering process and user-friendly app

Common concerns

Customer service relies heavily on unhelpful chatbots and unresponsive human support
Fulfillment failures including undelivered orders, incomplete shipments, and unexplained cancellations
Poor return process with incorrect pickup locations and difficulty obtaining refunds or credits

Customers mention

product qualitydelivery speedcustomer serviceorder fulfillmentreturns process

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Showing 1 3-star review

Verified

Bisma

16 May 2026

I received one out of the two items I…

I received one out of the two items I ordered

Gymshark — Review Summary

Based on 22 verified customer reviews, Gymshark holds an average rating of 4.0 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.

Gymshark

I received one out of the two items I…

Gymshark — Review Summary

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