Gymshark Reviews: 22 Verified Reviews (4.0/5)

ReviewTerminal SummaryBased on recent reviews

Gymshark delivers strong product quality and fast shipping that satisfies most customers, but is significantly undermined by inconsistent customer service, fulfillment errors, and poor handling of returns and complaints.

What customers love

High-quality fabrics and products that meet expectations
Fast and reliable delivery in most cases
Easy ordering process and user-friendly app

Common concerns

Customer service relies heavily on unhelpful chatbots and unresponsive human support
Fulfillment failures including undelivered orders, incomplete shipments, and unexplained cancellations
Poor return process with incorrect pickup locations and difficulty obtaining refunds or credits

Customers mention

product qualitydelivery speedcustomer serviceorder fulfillmentreturns process

Filter:

Sort:

Showing 2 4-star reviews

Verified

Jonny Barlow

17 May 2026

These jogger would be better for me if…

These jogger would be better for me if they were offered in a tall size

Verified

Sabina Soroceanu

15 May 2026

Please change your delivery company

Please change your delivery company. They are not serious, you cannot trust them

Frequently asked questions about Gymshark

Is Gymshark trustworthy?

Gymshark is rated 4.0 out of 5 from 22 verified customer reviews on ReviewTerminal — rated Good. 73% of customers gave 4 or 5 stars.

What is Gymshark's rating?

Gymshark has an average rating of 4.0 out of 5 based on 22 customer reviews on ReviewTerminal.

How many reviews does Gymshark have?

Gymshark has 22 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Gymshark — Review Summary

Based on 22 verified customer reviews, Gymshark holds an average rating of 4.0 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.

Gymshark Reviews