iHerb delivers reliable products at competitive prices with fast shipping, but faces significant customer service failures in dispute resolution, communication accessibility, and quality control issues that leave dissatisfied customers without recourse.
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No 4-star reviews yet.
View all reviewsiHerb is rated 3.6 out of 5 from 42 verified customer reviews on ReviewTerminal — rated Good. 64% of customers gave 4 or 5 stars.
iHerb has an average rating of 3.6 out of 5 based on 42 customer reviews on ReviewTerminal.
iHerb has 42 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 42 verified customer reviews, iHerb holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 64% of customers gave 4 or 5 stars.