iHerb delivers reliable products at competitive prices with fast shipping, but faces significant customer service failures in dispute resolution, communication accessibility, and quality control issues that leave dissatisfied customers without recourse.
What customers love
Common concerns
Customers mention
Good value, fast shipping.
The only reason i continue to buy from IHERB is because of the competitive prices for quality products, reperatable company and reliable delivery service.
Consistently great service. Items are well‑packed, arrive on time, and the product selection is unbeatable
The website is easy to navigate. I always find exactly what I need. So glad you gave a wide range of products.
I have used iHerb for many years and the company has a wide selection of quality products that can be shipped to many places.
I have used iHerb for a number of years and they always deliver promptly, and packaging is good. Products are never damaged.
I love shopping at iHerb; I find supplements at the best prices and the shipping is very fast.
The product my husband received is just right for him. The company makes sure we get the product on time. Have not had any problem getting the product and it is better than getting it from FedEX, USPS, or USP. You do not have to worry about when the product is coming.
I LOVEEEEE IHERB everything comes packaged together neatly and together and ships really fast.
Had what I needed in supplements and on sale!!
The product is just what it should be, it's strange, fresh smells of sulfur, the benefits are exactly those which should have, the waiting to for getting it is a lot
Excellent service
I have been a customer for some time and have never had any issues. Every order arrives promptly and is very well packaged. The product quality is excellent, and the prices are highly competitive. A very happy customer.
Good product selection at affordable prices. Easy ordering process & prompt delivery. 24/7 customer service with immediate results.
Love the dried fruit. Never had it before. Taste so good. My dog loves her dried fruit too. She can’t have enough.
Based on 42 verified customer reviews, iHerb holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 64% of customers gave 4 or 5 stars.
