Morphe Brushes suffers from severe operational issues with a 2.3/5 rating driven primarily by chronic shipping delays, missing items, damaged products, and unresponsive customer service, though a small subset of customers report excellent support when issues are resolved.
What customers love
Common concerns
Customers mention
I ordered a small makeup set and waited almost a month with no tracking updates. I emailed multiple times and got no meaningful replies; eventually I received a refund and bought the items elsewhere. Disappointed by the lack of communication and the delay.
products are pretty good except the brow setter they need to make it less gel and sticky like balance out the consistently. honestly the shipping price isn’t worth it once bit it can take anywhere from one two three weeks for your order to ship out because of “covid” if you guys are really short handed why not higher more people? i’m assuming you don’t wanna hire more people because of money. ridiculous honestly, the business is a joke. not to mention WHO they work with. known predators, bad look and reputation for your business i guess it’s only about money.
Morphe Brushes is rated 2.3 out of 5 from 15 verified customer reviews on ReviewTerminal — rated Poor. 27% of customers gave 4 or 5 stars.
Morphe Brushes has an average rating of 2.3 out of 5 based on 15 customer reviews on ReviewTerminal.
Morphe Brushes has 15 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 15 verified customer reviews, Morphe Brushes holds an average rating of 2.3 out of 5 — rated Poor on ReviewTerminal. 27% of customers gave 4 or 5 stars.
