Sephora

While they carry a large array of…

While they carry a large array of various products? I usually buy Sephora's eyeshadows. Repeatedly of late I find? The same problem in opening over and over again, so now I'm going online with Amazon - far better results. The problem is that these small eye shadows do NOT open easily and create a mess every time I attempt to use one. Poor design of in part, TOO SMALL a container (cheap I'd say) making the "lid" difficult to open. Very disappointed Sephora has not done better before this, especially since they put their name to it. I know all about their "return" policy - the issue is? WHY not fix the problem when brought to their attention REPEATEDLY? You have to wonder...