Analysing reviews...
Decent experience overall. Good products variety and the website is easy to use, but the Customer service can be inconsistent when there's an issue with an order or delivery. Still, most of the products I received were well packaged and all.
Based on 18 verified customer reviews, Sephora holds an average rating of 2.4 out of 5 — rated Poor on ReviewTerminal. 33% of customers gave 4 or 5 stars.