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Temu

temu.com
1.8

48 reviews

8%
5-star
19%
Positive
73%
1-star
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Showing 48 reviews
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Verified
Tatyana
21 May 2026

Easy to shop

Easy to shop! Fast delivery. Even when had some problems with my lost package recived my money back even faster than it was mentioned.

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Aleksandar Mitev
21 May 2026

Do not trust Temu

Do not trust Temu, it's a scam company, do not waste your time and money in this Failed company, I recommend Shein, much better quality and promo offers and delivery time.

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Jocelyn Dupuis
21 May 2026

I love Temu but they never send the so…

I love Temu but they never send the so called free gifts just the ones were charged for. Im not even participating in their games anymore.

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Sajeda Akther
21 May 2026

I am temu customer but I seen they…

I am temu customer but I seen they charged 2:99 dollar for everything even we buy cheapest item.If they sell a so cheaper item.

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Debi Sova
21 May 2026

Excellent customer service

I’ve ordered a number of things … clothes, jewelry, household items, etc. Considering the price, the quality is better than expected. On the couple of occasions I had a problem with an order, they responded immediately and were very customer-service oriented.

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Dave
21 May 2026

I was kind of suspicious right from the…

I was kind of suspicious right from the start, but after reading other people's reviews I don't think I will bother. These people sound like they have every intention of separating their customers from their money with absolutely no shame. There should be some legal recourse to punish the folks who run this site, or at least force the site out of business.

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Macca McKean
21 May 2026

AANSH LIMITED ARE SCAMMERS

AANSH LIMITED ARE SCAMMERS

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Hankystang
21 May 2026

Good quality Gotta have patience No hassle with returns.

Great quality Fair pricing Gotta have patience It’s not Amazon which has higher prices Just gotta be aware of the difference. Saves me a lot of $$

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Stewart Miller
20 May 2026

Rip off

Dont not use them ever, they will rip you off.

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Mathias J
20 May 2026

Recommend finding alternatives other…

Recommend finding alternatives other than temu. I participated in a campaign that I completed, and then I wanted to get my cashback, but then an item I bought was canceled (Which is not my fault) but their warehouse.. I contact them and they say it is not their fault, and offer me 70 DKK instead of the 1,200 DKK that I was entitled to. Their customer service is really unprofessional. Their campaigns are a scam, stay away.

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gagaga
20 May 2026

Scam and customer abuse for defective item - Order #[PO-208-00882974664310272]

Scam and customer abuse for defective item (Order [PO-208-00882974664310272]) I received a broken mouse and provided full video proof. Temu support refuses to refund my money to my bank card, demanding an international return. I am located in Ukraine during a war, international shipping of a 10$ broken item back to China is physically impossible and costs more than the item itself! Support says "the seller demands a return". I don't care about the seller, I paid Temu. This is systemic fraud and violation of consumer rights. I demand a full refund to my original payment method immediately. Order ID: [PO-208-00882974664310272].

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Debra Gray
20 May 2026

I am never going to purchase from Temu…

I am never going to purchase from Temu again. There are items that I paid for and never received. On the other hand, I received items that I did not order. I'm simply not satisfied with the purchase. 5

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Praise
20 May 2026

Just received my order and the items…

Just received my order and the items were were well packaged and customer service is always there to help

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stephen johnson
20 May 2026

very poor customer service

I ordered a hedge trimmer some weeks ago, which should have been delivered by the 20th May at the latest. It did not come as I suspect it is a scam seller. I have tried to contact customer services, but they ignore me. I now have to wait 10 days for a refund. Makes me believe they are complicit in the crime, in my opinion. What an awful organization, one I'll never use again.

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Mike Burnell
20 May 2026

I have enjoyed and shopped on Temu for…

I have enjoyed and shopped on Temu for a long time. I have noticed that prices when you add an item to your cart are more than the listing price. That coupled with terrible package delivery, I am better off sticking with Amazon or eBay. I really want Temu to work, but it just doesn't. When your package sits in one place for a week and they can't help you is just unacceptable.

Page 1 of 4 · 48 reviews

Temu — Review Summary

Based on 48 verified customer reviews, Temu holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.

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