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Do not trust Temu, it's a scam company, do not waste your time and money in this Failed company, I recommend Shein, much better quality and promo offers and delivery time.
I was kind of suspicious right from the start, but after reading other people's reviews I don't think I will bother. These people sound like they have every intention of separating their customers from their money with absolutely no shame. There should be some legal recourse to punish the folks who run this site, or at least force the site out of business.
AANSH LIMITED ARE SCAMMERS
Dont not use them ever, they will rip you off.
Recommend finding alternatives other than temu. I participated in a campaign that I completed, and then I wanted to get my cashback, but then an item I bought was canceled (Which is not my fault) but their warehouse.. I contact them and they say it is not their fault, and offer me 70 DKK instead of the 1,200 DKK that I was entitled to. Their customer service is really unprofessional. Their campaigns are a scam, stay away.
Scam and customer abuse for defective item (Order [PO-208-00882974664310272]) I received a broken mouse and provided full video proof. Temu support refuses to refund my money to my bank card, demanding an international return. I am located in Ukraine during a war, international shipping of a 10$ broken item back to China is physically impossible and costs more than the item itself! Support says "the seller demands a return". I don't care about the seller, I paid Temu. This is systemic fraud and violation of consumer rights. I demand a full refund to my original payment method immediately. Order ID: [PO-208-00882974664310272].
I am never going to purchase from Temu again. There are items that I paid for and never received. On the other hand, I received items that I did not order. I'm simply not satisfied with the purchase. 5
I ordered a hedge trimmer some weeks ago, which should have been delivered by the 20th May at the latest. It did not come as I suspect it is a scam seller. I have tried to contact customer services, but they ignore me. I now have to wait 10 days for a refund. Makes me believe they are complicit in the crime, in my opinion. What an awful organization, one I'll never use again.
I have enjoyed and shopped on Temu for a long time. I have noticed that prices when you add an item to your cart are more than the listing price. That coupled with terrible package delivery, I am better off sticking with Amazon or eBay. I really want Temu to work, but it just doesn't. When your package sits in one place for a week and they can't help you is just unacceptable.
Temu is refusing to give me my own money. Money I earned. Money they themselves confirmed in writing they would pay me. And I have the receipts. I was an affiliate. I worked. I delivered. They counted every conversion. They had no problem paying me — until suddenly, they didn't. On March 20, my earlier withdrawal of ~$2,500 was successfully completed to my PayPal. Hours later that same day, I submitted my final withdrawal — $770 — to the same PayPal account. It's been stuck in "Processing" ever since. 60+ days. Nowhere. Same account. Same payment method. Same day they had just paid me a much bigger amount. And this $770 — vanished into thin air. So I asked why. And here's where it gets disturbing. I received TWO completely opposite official statements, in writing, from two different Temu agents: 📩 Agent #1 (March 22): "Any pending withdrawals will be processed and completed as quickly as possible." 📩 Agent #2 (May 19): Removed influencers "are not eligible to withdraw their funds." So which is it, Temu? Are pending withdrawals processed, as your own agent confirmed in writing? Or are they not, as another agent now claims? Both can't be true. And don't pretend the second statement is some real policy — because you completed every other one of my post-termination withdrawals without issue, including the much bigger one just hours before this one was submitted. The "policy" is invented when convenient. I escalated. I sent them their own contradictory statements. I gave them every piece of evidence. Their final response? "We are unable to support the specific request at this time." No reason. No policy citation. No accountability. Just — keeping the money. This isn't a refund dispute. This isn't a shipping complaint. This is Temu deciding, at will, to keep money that belongs to someone else. And gaslighting them with contradictory explanations while doing it. If you're an influencer or affiliate thinking about working with Temu — read this twice. They can decide, at any moment, that your earned commissions are no longer yours. And they will give you two different reasons why, depending on which agent picks up your ticket.
I made a $17.00 purchase, that I never received. However, my card was fraudulently charged over $200, for 5 additional transactions, that I didn't authorize. I disputed the 5 additional transactions. Temu sent my bank "compelling evidence" of delivery. My dispute continues. I will NEVER order from them again!
Hello Temu Escalation Team, I am filing a formal complaint regarding return order TEM2605670851. Facts: 1. On 30.03.2026 I returned the item using the return label provided by Temu, via Expargo. Barcode image is attached as proof. 2. Your system shows “package not found” and live chat agents claim “you did not ship it”. 3. I have full proof of shipment: barcode, label, and Expargo receipt. Legal position: This is a Temu system error, not a customer fault. You provided the label and carrier. Under Temu’s own Return Policy and consumer protection law, once the package is handed to the carrier with your label, the risk and responsibility transfer to Temu. Refusing the refund based on “no tracking” is unlawful. Demand: 1. Forward this to your warehouse/tech team immediately to verify receiving records for barcode TEM2605670851. 2. Process the refund of 498.31 AZN to my original payment method within 48 hours. 3. Provide a written confirmation once done. If I do not receive a resolution within 48 hours, I will escalate this to: • My bank for chargeback • Trustpilot, BBB, and consumer protection authorities • Legal action for breach of contract Attached: Barcode image, return label, shipment receipt. Order ID: TEM2605670851 Shipment date: 30.03.2026 Account Temu: saiqturan2 Regards, Elshad Iman Phone: +994502115821
Scam they made me play a game for a hour just for a 5% off scam website Never buying from this again
Temu, draws you in stating you’ve won $100. You only have to purchase a couple items for a small total price. I’ve filled a Cart And in order to get the bonus you have to spend 75% - 80% of the bonus. You get a discount but it you compare prices of your bonus cart to a regular cart,you’ll find what I believe to be Price manipulation. No proof, but I am prepared to get it. Just waiting for a lawsuit for unfair trade practices. Temu will spam you with texts and emails,
Almost everything I've ordered is not what is says it is, cheaply made products, I'm very disappointed, I will tell all my friends not to buy because it's all a rip off!!! It's a money trap!!! I'll not buy from them again, hard lesson learned!!!
Based on 48 verified customer reviews, Temu holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.
