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Only buy from Temu when you don't care when an order arrives. They have no honor, breech your trust often and believe a apology from AI bot covers all of their faults and sins. Their delivery makes no sense compounded by the sub par delivery of the USPS. Temu customer service is powerless to help an continually quotes to you available information about your delivery. If time doesn't matter buy from Temu and if you are an informed shopper you can save on somethings. Beware of the promotions, most things require more orders to get the in reward. 😠 Don't leave your charge card on their site things can get charged you didn't approve. It goes on and on. Sorry it is what it is and the are aware and just don't care 😡
In short it's all cheap junk from China. Over the last few months I've ordered several items for the summer and the 250th Anniversary of the USA. Their advertised bathing suits are just cheap gym shorts with no liners. One pair i bought didn't even match the advertized photo. Their golf shirts with USA logos and flags on the sleeves are a joke. The flag on the sleeve had over 100 stars on it? Guess they don't research that stuff in China. I ordered 6 pairs of faux Maui Jim sunglasses that were advertised to come with a black case and a cleaning cloth. i got 6 pairs of glasses, no cases and 1 cleaning cloth. So as you can see, I gave them a try but their products are pure crap. Cheaply made and false advertising. Save you money and buy American made products.
If I could do less then 1 star,I would. You can't get in touch with a human and when you do they can't help you..I canceled orders and they sent 13.01 for the 1 order and then charged me again for it and I got nothing...I am on disability and I don't have the energy for this. Don't buy from temu ....calling someone for sure
Had to order 2 products/items and I'd get a e300 coupon. Never seen it. Stop the fake advertisment to make people buy... Yes, I knew it was a lie, but still... A promise is a promise, Temu!
I filed a review last week, nothing came of it. To tell the truth I ordered some stuff was charged but there is no record of it. As for the free stuff they offer, where is it ? I was charged for a 2 pack of rechargeable flashlights never received them, I was charged for silver bars never received them , but they lie to you. Cheat you out of your money and steal what they offer you..please correct th8s & you will get a good review. Other than those problems it is an app I will keep using.. Thank you Sincerely Dennis Palmer
Just got tricked by one of their promotional scams. It said I get 3 items for 1 cent. Then it said if I spend a certain amount it will activate. Then it just kept upping the amount I needed to spend to “activate” the discount. Very misleading and dodgy. Will never acknowledge this company again
I bought 2 cables from the "Heemax"seller through Temu app. and both was broke down(!!!!!) in a very short time ! This is the quality provided at a small price ! I don't trust "Temu" and Heemax" anymore !
I'm still waiting almost a week later for a refund. My parcel had been left outside without me requesting this and was not there when I got home. They are basically stealing peoples money as, no matter how many times you ask where the refund is, they keep sending a generic.. we are looking into it... email and evading refunding people.. They even had the cheek to offer £5 goodwill gesture instead of a refund, my refund is for just under £20.. ABSOLUTE TERRIBLE COMPANY AND STEALING PEOPLES MONEY
I'm VERY DISAPPOINTED IN TEMU. It was only my 2nd time using your platform. What a disaster. I ordered items that said they would take about 3 days ( so there was according to me no reorder to be arranged which would delay delivery) which didn't arrive even after the maximum delivery time 23 April. I needed my items for the 14th and contacted Temu then to cancel BEFORE THEY WERE SENT TO SHIPPING (according to tracking my order). My order had STILL not been delivered by the 28 April although tracking indicated that it was in customs and then delivered to the courier in South Africa. I then got an update " that items could be lost". From start to finish I felt I was being misled and actually wondered if I had been scammed by a fake Temu set up. When I received my refund in my bank account I was very thankful to know my purchase had been legitimate. But my trust in Temu has been compromised. I also feel that "you set out to trick into selling your items" with your free gifts and credits ( apparently no expiration date), R1 deals etc offers. Nothing is transparent!! I selected so called free gifts and yes I'm aware you have to spend a certain amount afterwards but I never seemed to reach the determined amount - I always had to buy more and eventually I gave up ( it felt like gambling). I'm going to cancel notifications from Temu as just seem to be false advertising and a " fish net for for unsuspecting consumers to spend more". And then your so called " thank you for your purchase" by giving your purchase amount back in credits - pathetic!! I could go on but will be here utilising time that will probably "fall on deaf ears" anyway. My previous purchase ( my first one) I felt duped as I actually ended up paying more for the items ( by using the free gift scenario) than in a South African shop..which defeats the whole draw card and positive experience of the enticing on line purchase store. I used Takealot in SA since before Temu became available to us and still do. Takealot was and still is fantastic! It is transparent; there is no incessant luring the consumer with free gifts, false promises, so called credits...just plain and simple excellent service in all respects that an online consumer would expect. They are trustworthy. I cannot with even 50% conviction say this about Temu. You could learn alot from an internationally unknown online platform. I plan to try out Shein next ... as I have heard very positve reviews and in fact some prefer it to Temu because delivery is quicker ( I thought the opposite before this awful experience). Also please stop with this effectively " gambling advertising and ensnaring" consumers into purchases! I get irritated and bored with the spinning 3 or 4 times when you know it will end up on the most beneficial "prize" on the wheel EVERYTIME. IT ALSO WASTES PRECIOUS TIME WHICH NORMAL CONSUMERS, CONTRARY TO GAMBLERS DON'T HAVE! We just want to shop ( alot and as quickly as possible) and get fabulous service. Anyway enough said although I could go on. If I have misunderstood Temu then perhaps produce an ebook 'Temu for dummies' so consumers don't end up irritated and angry with the whole Temu purchase experience. I guess the statements ( not complimentary by the way if properly understood) like " nothing is given for free" or " no such thing as a free lunch" (in terms of economics) really are utilised to their full extent by Temu!
Temu is the worst, Please save your money and shop from reputable companies. I ordered some items for my salon I'm a hairdresser. I have a delivery picture of the cheaper items were left in front of a PO Box at my post office in which ANYONE COULD HAVE PICKED THE ITEMS UP! Which made no sense! (unless they stole the items) Requested a refund from Temu, which will arrive in 2 weeks)Gee they steal , I mean take the money out immediately!The tool bag and stand are supposedly making their way thru customs and will arrive in JULY? I ordered these items in April 2026! I can't get a refund until they are supposedly delivered! This is a real experience folks, I wish I had read the reviews before I ordered from these thieves! You've been warned!
STAY AWAY! TOTAL SCAM IN UAE! Order ID: PO-209-05914108357752012. Delivered an empty box instead of a Tablet. I provided full continuous unboxing video proof immediately. They kept systematically canceling my return requests for a whole month. I had to personally call the courier and return the package myself. Now after 4 months and 8 tickets, they fraudulently denied my 141.57 AED refund. Shady business practices under WhaleCo/PDD Holdings. Legal complaint sent to Dubai DED!
Not only did they constantly say they were working on the issue of not being about to cancel an order minutes after ordering because it was " shipped " Then the send me obviously fake escalation emails. Then they send you rating emails that take you back to their site not where you can leave a review. They are just low end merchandise sent by a low quality company, staffed by low end people, who scams and then spams you.
Temu is the epitome of a scam~driven vendor. 1) prices I bought something for (supposedly one cent) & prices I’ve been charged are different (actual cost is several dollars). 2) what I did purchase is ok, not really bad, but certainly not great. 3) And this is where I start to get upset…I keep getting stuff delivered I never ordered, in fact had never even seen online, AND NOW I’M CHARGED FOR THEM! 4) my credit card holder gave me two phone numbers THAT WERE PROVIDED to Chase Bank BY THE MERCHANT! And THEY DO NOT WORK! 5) two more numbers were found by googling Temu customer service. One didn’t work AND ONE IS IN HAWAII AND I DID ACTUALLY GET A HUMAN!! Wow!! Progress ! But they wanted to FACETIME ME! Are you kidding!??! No legitimate business is going to do that! I hung up and before I could even block the number they called back 7 times in less than a 30 seconds. 6) SO frustrated! These sleazy operations cast a negative hue on all online vendors! 7) so save yourself a tremendous headache and a closetful of cheap Chinese crap you didn’t want. And get charged for! 8) no customer service whatsoever that I can find. 9) so now I have four phone numbers that either fail, or get you to Phishers who want to FaceTime!! Crazy! So DO NOT be tempted by low, low prices and frenzied marketing for the myriad products they offer. Which are, in many cases, shoddy, cheap imitations of a quality product one recognizes and feels confident in buying at ‘a great price’. The time-consuming hassles, and possibly even expenses associated with straightening out your fraudulent credit card charges, are real. Don’t fall prey to these predators. Please. If everyone who’s been scammed as I have raised this alarm, perhaps we all can band together to put an end to Temu’s disturbing practices. Amen & good luck!
I ordered 4 - 20in high Artificial Ivy privacy fence screen at $4.92 per roll …this = $19.68….they charged my pay pal $88.17???? what a total rip off SCAM!!! skimming from my credit card!!! on top of that when Im on the Temu App on my phone…they take over control of my phone and bring me to my iphone settings??? ..are they spying on me!!!! I want my $ back or Im contacting a lawyer and seeing if Canada has filed a Class Action Lawsuit yet? it only takes 2 people to form a class action. 1) for deceptive practises 2) for skimming extra funds from my credit card! 3) invasion of my personal & private data
Well they still are not doing anything they say. I told them I was going to keep on. They are horrible.
Based on 48 verified customer reviews, Temu holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.
