Temu is rated 1.8/5 from 48 verified reviews — Bad. 19% gave 4 or 5 stars.

What is Temu's rating?

Temu has an average rating of 1.8 out of 5 based on 48 customer reviews on ReviewTerminal.

Temu Reviews: 48 Verified Reviews (1.8/5)

ReviewTerminal SummaryBased on recent reviews

Temu receives a 1.8/5 rating due to systematic issues with deceptive promotional practices, payment fraud, poor customer service, and unreliable order fulfillment, though a small minority report satisfactory experiences with low prices and fast delivery.

What customers love

Very low prices compared to competitors
Fast delivery when orders arrive as promised
Responsive refund handling in successful cases

Common concerns

Deceptive promotions and 'free gift' schemes that are mathematically impossible to complete or require excessive spending
Fraudulent charging: customers charged more than advertised prices, unauthorized transactions, and difficulty obtaining refunds
Non-delivery of ordered items, wrong items sent, poor product quality, and defective goods with inadequate support for returns
Unprofessional customer service: contradictory statements, generic automated responses, refusal to process legitimate claims, and inaccessibility to human representatives
Systematic abuse of affiliate/influencer payments and wage theft without accountability

Customers mention

promotional scamsunauthorized chargesnon-deliveryfake refundsproduct qualitycustomer service failures

Filter:

Sort:

Showing 1 3-star review

Verified

Sajeda Akther

21 May 2026

I am temu customer but I seen they…

I am temu customer but I seen they charged 2:99 dollar for everything even we buy cheapest item.If they sell a so cheaper item.

Temu — Review Summary

Based on 48 verified customer reviews, Temu holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.

Temu

I am temu customer but I seen they…

Temu — Review Summary

Similar companies in Shopping & Fashion