Temu receives a 1.8/5 rating due to systematic issues with deceptive promotional practices, payment fraud, poor customer service, and unreliable order fulfillment, though a small minority report satisfactory experiences with low prices and fast delivery.
What customers love
Common concerns
Customers mention
Easy to shop! Fast delivery. Even when had some problems with my lost package recived my money back even faster than it was mentioned.
Great quality Fair pricing Gotta have patience It’s not Amazon which has higher prices Just gotta be aware of the difference. Saves me a lot of $$
Just received my order and the items were were well packaged and customer service is always there to help
I’ve tried Temu a few times and was pleasantly surprised. The order arrived faster than expected (about 10 days), and most of the products matched the description. The prices are significantly lower than on other platforms. By entering the code tas97834 in the search bar, I even received a small gift with my first order – a nice bonus. Overall, a good experience, and I’ll order again.
Based on 48 verified customer reviews, Temu holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.