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GoodShopping & Fashion

CeX/WeBuy - España

es.webuy.com
3.6

40 reviews

57%
5-star
65%
Positive
30%
1-star
Write a review
ReviewTerminal Summary

CeX España receives a 3.6/5 rating reflecting strong product quality and delivery performance, but significant customer service failures in communication and order accuracy that undermine the experience.

What customers love

  • Fast delivery and well-packaged products
  • Good prices and product quality/condition
  • Helpful and friendly in-store staff

Common concerns

  • Unresponsive customer support via email and Facebook messages
  • Wrong items shipped or items not matching description
  • Insufficient product quality checks before shipping (defective units, stick drift, corrupted sectors)

Customers mention

delivery speedcustomer support responseproduct quality controlwrong orderspricing

Frequently mentioned

ProductServiceReceivedPerfectDeliverySupport
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Showing 40 reviews
S
Verified
SERGEY TYURIN
17 May 2026

Great product

Great product, great fast delivery, fast and responsive support (for example for invoices)

P
Verified
pilar ibañez mialdea
12 May 2026

Productos economicos

Productos economicos

N
Verified
Natividad DIEZ viñas
11 May 2026

Problemas resuelto sin incidente

Problemas resueltos por completo ..sin demasiados tramites y trato cordial y satisfactorio

J
Verified
june
9 May 2026

The Web site was very easy to.use and…

The Web site was very easy to.use and the product arrived when stated

M
Verified
MAGDALENA LYCZAK
6 May 2026

100 percent

100 percent

R
Verified
Read Hagen
5 May 2026

Ordered here twice and paid extra fee…

Ordered here twice and paid extra fee for home delivery. Not only they deposited directly at the shop but used two different locations for two parcels. Incredible but true. Never ever this shop.

K
Verified
Kristian Gómez
26 April 2026

Compré un Apple TV 4K y llegó…

Compré un Apple TV 4K y llegó rapidísimo. Estaba en perfecto estado. Genial !

P
Verified
PAUL SINCLAIR
26 April 2026

Great service

Great service

R
Verified
RH
26 April 2026

Never ever here, can't recommend

Never ever here, they simply do not answer.

M
Verified
Masg -
21 April 2026

😎👍😉👌

👌👌👌👌😉😉😉😉😎👍

R
Verified
Richard Grant
10 April 2026

No reply to my emails or facebook…

No reply to my emails or facebook messages. I have a broken GPU and I want to return it and have another sent. Its been many days now.

B
Verified
bj
1 April 2026

Great product with battery

Great product, battery 87%

W
Verified
Wendy
31 March 2026

Amazing Staff!!!

The staff at the Elche Glorieta store are amazing! They are helpful, kind, friendly and very efficient.

F
Verified
FRANK MOGBUK
16 March 2026

The device doesn't charge or come on

The device doesn't charge or come on. You sold me a dud.

Y
Verified
Yvonne Stafford
14 March 2026

Very happy with the items I've brought…

Very happy with the items I've brought and will keep buying from you

Page 1 of 3 · 40 reviews

CeX/WeBuy - España — Review Summary

Based on 40 verified customer reviews, CeX/WeBuy - España holds an average rating of 3.6 out of 5 — rated Good on ReviewTerminal. 65% of customers gave 4 or 5 stars.

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