What customers mention most
Can’t praise this company enough. From start to finish everyone involved has been great and super helpful. Had a brilliant Freddie and Jordan doing the work and they worked so hard and kept me informed all the time about what they were doing. My conservatory looks amazing now and I m so pleased with the results. I would definitely recommend cI conservatory’s. Thankyou for the great service and hard work put in. I am so grateful.
Always had wonderful response to dealing with C I. From initial phone contact to completion. Staff friendly, knowledgable, clean working and I am happy to give them a glowing reference. David recently visited to take care of tiny issue. I felt at ease and thanked him for his kindness and expertise. I made the right decision in choosing C I to update my conservatory ceiling cladding. Thank you x
The efficiency, service and total professionalism. Apart from a slight hiatus with the scaffolders, the installation went without a hitch. The two Polish fitters were polite, friendly and frighteningly efficient. The entire replacement of our conservatory roof was achieved in a day and a half. We were kept updated at every stage and when completed the two gentlemen cleaned up and it was as though they'd never been here (apart from the solid new roof!). We would recommend them without hesitation to anyone seeking a solid roof to replace a glass one.
I requested a quote for my conservatory to be insulated with their CHRIS product. Approximately 3.5 x 2.5m. The sales person came out to provide a quote. He was friendly and clearly new the product, although I did have to have a full demonstration of the product and watch a video when a measure up and quote would have really sufficed. So about an hour later we get to the quote and the sales person says it would be around £4k, which to me seemed a little steep however after saying I wasn't interested at that price it was dropped to £3k as their best price. It was still a bit high then what I had in mind so with that the sales person left (after telling me all about their finance packages which I said each option is wasn't interested in). I didnt do anything else as I decided against it however some 4 days later I have a call from their office and apparently they can now do it for £2k. This just really made me question what their actual price for this job would be if they were able to drop their initial quote 50% within days. I dont have a problem with companies charging their price, what does concern me is that someone without commercial head on could have easily been charged that initial £4k. So my message is buyer beware
I had my conservatory insulated with Conservatory Insulation group. The work was carried out quickly and professionally. In and out of my home within a few hours. Workmen work friendly and cleaned up after themselves. I looking forward to the differance in my home sespecally during the colder months. Many thanks job well done!
The work was done, okay. However, the company now on providing the necessary legal documents. Without such the value of the roof is no longer viable. Very friendly during sales et cetera, but now rather abrupt.
From the initial enquiry, to the sales visit and the installation - the whole process was seamless. We are extremely happy with the results, we finally have a room we can use all year round!
They were amazing! We felt a huge difference in temperature in our room! It went from freezing to warm room. No longer have to freeze!
I have never met a more caring friendly polite and helpful team of fitters. Had my conservatory roof done today.23rd March. It is amazing can't wait for summer. They were excellent from start to finish left everywhere clean and tidy could not fault the work the carried out. Would highly recommend this company and the team. Five stars
Arrived on time good experience
Great stylish product we are over the moon with it, it makes our conservatory look new again, would recommend to anyone.
From booking Aaron Jordan to come and talk about the product and providing a quote to our Garden Room being insulated three weeks later. Lucas & Peter, the fitters, were amazing. Arrived bright and early and worked none stop. Everything was cleared up and any rubbish taken away. Can’t praise their work highly enough. The difference in temperature is wonderful, from a room that was too cold to be in, even with a radiator, to lovely and cozy. My husband has been watching sport there now!
In my previous Trustpilot reviews, I criticised CI Group for failing to repair the leaking new conservatory roof after three attempts. Unfortunately, after a severe rainstorm, the leak recurred. I emailed CI Group requesting assistance and was contacted within 30 minutes by Kelly, who was very helpful. She arranged a surveyor to assess the problem. The surveyor reviewed the previous modifications photos and agreed a complete rebuild of the box gutter was necessary. Karl the surveyor and his team removed the roof, rebuilt the box gutter and weathered it all to my bungalow. This provided cleaning access and is a textbook solution. They worked through the rain to complete the job without any leaks into the conservatory. This was an excellent aftercare service. I am now confident that I have a watertight roof in all weather conditions. I thank Karl and his team for their work and Kelly for organising the project on time. This demonstrates that CI Group has an excellent aftercare policy and supports consumers by going the extra mile.
The fitters were so polite and worked very efficiently. I would highly recommend both the company, the finished product and the high standard of the product.
From start to finish, it went smoothly. Very polite staff. The conservatory roof looks amazing.
Based on 40 verified customer reviews, CI Group holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
