Really nice experience with them. I sent one puff coat for dry cleaning, happy with the results! No delays and very clear smooth communication. Will recommend.
The best dry clean company ever, they always come one time, very easy to place your order any time in the day , very trusted company، I would recommend digital dry clean for everyone.
Awful experience. They arrived 3 hours late to collect my laundry. They then invoiced with incorrect dates saying they had dropped off my laundry when they hadn't. When i called, the guy said that yes, the laundry was in front of him but it wouldmt be coming back that day. I was less than impressed, to say the least, and was really wondering how on earth they could justify £150. Excuse after excuse for the delays - drivers on holiday, misunderstood the booking (them, not me), etc. If you can't manage a booking, don't take it. No apologies from them. When I tried to call to clarify when laundry would be delivered back to me, they kept on hanging up on me. I really wondered if we would ever see it again to be honest. Dreadful dreadful dreadful. Best avoided. Zero customer service and zero cares about the fact that they're dealing with people's personal items.
I have been using their service for a while now. I use it majorly for ironing of shirts and sometimes for dry cleaning of clothes. Ironing: I had rate the ironing 4 out of 5. The job is good enough for shirts to wear at work. I have got a couple of jackets done with them as well. The first instance the jacket was not done properly and when I brought it to their notice, then ensured that it didnt happen again. I haven't faced an issue with the jackets after that. Overall, been a good experience. Washing & Cleaning: I have given them a couple of clothes which had stains which were to be removed. They did ensure that the stains are removed, so a total thumbs up on this. Delivery & Packaging: They always respond promptly to my requests. If there is any delay in pick up or delivery, they do tell you in advance. Also, if you are not available at a particular time, they are happy to accommodate you as well. Packaging is always very neat and professional.
Just had an amazing experience with these guys. Customer service was on point with really friendly staffs and also the delivery timing was on point. I had a little doubt because of the very little reviews they've got but still tried my chances and it was worth it. Definitely will recommend it to everyone.
Based on 20 verified customer reviews, Digital Dry Cleaners holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
