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East Meets Dress

eastmeetsdress.com
3.0

40 reviews

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Janelle Schade
13 August 2025

Above and beyond customer service

East meets dress helped walk me through the process of creating a custom cape and gown. Their team was extremely well communicative, patient, and understanding. They listened to my ideas while giving their expertise and advice. Even though I didn’t end up ordering with them due to no fault of their own, (my wedding ended up moving forward), I highly recommend them to any bride looking for a unique vision. Their gowns are beautiful and their communication is exceptional.

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AC
1 July 2025

Stunning dress, and VIP customer service!

I fell in love with the Melinda Dress two weeks before my wedding. After sending in my measurements, I wasn’t sure if the dress would make it in time but this company somehow got it to me ahead of the expected delivery date! Every single person at my wedding complimented the dress, and wanted to know who had made it. The dress made our wedding photos look absolutely stunning!

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Tiana
5 February 2025

Best Customer Service!

EastmeetsDress has been amazing to work with for our wedding outfits. I wanted a modern qipao, and they made it easy to customize both my and my husband's outfits. We had regular communication since March, and both outfits arrived ahead of the estimated delivery date with minimal tailoring needed. The quality of the garments was excellent, and their customer service was outstanding. I highly recommend them for anyone looking for modern, customized outfits.

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Kelly Tang
20 November 2024

Good customer service and great quality

My husband and I purchased our wedding outfits from EMD and we would highly recommend! My dress fit me right out of the box and I did not need to make any alterations. When my husband's jacket came in, it was much too large (not sure what happened, it seems like they used different measurements than what we provided them) so I contacted the company right away. They were very responsive and even did a Zoom call with us the next day to ensure we were providing the correct measurements. They immediately started making a new jacket for him even before we shipped the first one back (they covered shipping). His second jacket arrived with plenty of time to spare before the wedding and fit much better. Great costumer service and everyone loved our outfits.

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Lulu Fanjul
20 November 2024

Had a great experience ordering the…

Had a great experience ordering the beautiful custom chopsticks - came right on time and the entire team was very diligent.

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Mariah Maxheimer
22 October 2024

Loved our Wedding Dress & Suit Jacket

My husband and I had a wonderful experience with East Meets Dress. Since we met in China and wanted to honor his culture, we chose the Gemma Dress and Shang Jacket, customized to our sizes. While the outfits were initially too big, the customer service team was quick to respond and helpful in resolving any issues. The quality and style of both pieces were incredible, making our wedding day even more special.

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Ali Aadland
4 October 2024

Beautiful custom qipao for tea…

Beautiful custom qipao for tea ceremony! The customer service was responsive and helpful, and the garment itself is just stunning. I'm so excited to wear this on my wedding.

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Sue Ann
20 September 2024

Highly Recommend Custom Modern Cheongsam!

I had an amazing experience with East Meets Dress! I had a custom dress based off of the Bespoke dresses. The East Meets Dress team met with me multiple times throughout my wedding planning process and answered all my questions tirelessly to ensure my dress was everything I wanted! If you're looking for a modern cheongsam, I highly recommend East Meets Dress! I did end up however having to alter my dress quite significantly even after having it custom made to my measurements which was somewhat frustrating but I think that's the risk you take with buying a dress online!

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Mon Lau
19 July 2024

Exceptional customer service

East Meets Dress, their first priority or mission is customer satisfaction. They valued my feedback/suggestion and rectified my issue in a quick manner. They have great work ethics and values.

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Christina L.
1 July 2024

High-quality products & reliable service

High-quality custom dresses that are delivered smoothly and in a timely manner. The measurement process is very precise, so I did not need to get any additional tailoring. The customer service team is lovely to work with!

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LeAnne Lin
25 June 2024

Beautiful dresses and excellent customer service!

I highly recommend East Meets Dress to everyone! The customer service was excellent, and the team worked very hard to answer all of my questions right away. The dress is custom-tailored, and it fits perfectly. I couldn’t have felt more beautiful on my graduation day. The dress was also delivered a month before the expected date! East Meets Dress made my big day not only memorable but special. I highly recommend this business to everyone looking for beautiful dresses and hoping to make cherished memories.

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Knahc
3 May 2024

Excellent service

Excellent service! Great crafting and helpful with our tailor made custom chopsticks for our wedding. Our guests will surely love this unique cultural favor. Highly recommented.

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Susan Remondi
20 March 2024

I LOVE THIS DRESS SHOP

First, my friend and I vetted them thoroughly to make sure this was a real small business dressmaker and not a knockoff company like so many other places I've seen (tip - reverse google image search any dress you find to find the original shop!) I worked with Annie, and she did SUCH an amazing (and patient) job going back and forth with me on the customizations to the dress I wanted, giving suggestions to help me figure out the perfect style for me (instead of the traditionally Chinese collar, we settled on a sweetheart neckline, a halter, and not to put the shiny bits on the flowers). And they're very legit in making the dress fit. So many places are just, "We'll send you the size 2 we have in stock." Instead, they sent me a PDF with like 22 measurements (which my friend did because it helpfully includes pictures on where to measure) to make it EXACTLY my size, and they give you a small rebate for local tailoring. It takes about 4 months for the dress to arrive in the US because they make it from scratch. I recommend them 10000000%. They also have an Etsy shop of the same name where you can see that they have thousands of 5 star reviews.

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Jessie Martinez
12 February 2024

I love how quick the responses were to…

I love how quick the responses were to my concerns about delivery time and any questions I had regarding.

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Lai Kin Chang
4 January 2024

Awesome!

Awesome! Exactly as on the picture. The embroidery is beautiful and the fabric is excellent!

Page 1 of 3 · 40 reviews

East Meets Dress — Review Summary

Based on 40 verified customer reviews, East Meets Dress holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.

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