I can confidently say that East Meets Dress has exceeded all our expectations, from selection of products, their product quality, and their customer service. Selection of Products: As far as my eyes can see, they have so much stuffs for us to choose from! We had so much fun browsing through the selection and imagining us in the dresses and suits. We even had an outfit for our cat too! Product Quality: All our items arrived earlier than expected! We ordered the Emma Bespoke Dress, Melinda Dress, Han Jacket, Song Jacket, Bamboo Chopsticks, Dragon's Gate Heels, and some pet items. Since my wife and I don't typically order clothing online, we were a bit worried about the quality. However, our worries turned into amazement as soon as we unbox our items. The dress was crafted with precision based on the measurements we sent them. The dressmaker was able to put a lot of fine details and customizations into the dress and making it one of the best dress we have ever seen! All the items came in amazing quality, and ones that is built to last. We had so many comments and questions as to where we got our suit and dress :) Customer Service One thing I personally do not like is those virtual assistance, and I would say EMD is not that. Anytime I messaged or emailed them, it would be a real human responding to me and in a very responsive timing too! We had a small issue with my wife's wedding dress, and EMD was able to rectify the situation and shipped us the correct item almost right away. TLDR: We are super impressed and will suggest EMD to anyone.
I recently got married and I had a lot of compliments on the bespoke dress I ordered from East Meets Dress. I ordered the sleeveless Maxine dress with train. The process of giving measurements to East Meets Dress was easy and as soon as I completed that part, the dress arrived at my house much faster than I expected. The dress fit well and I didn't have to do any alterations. It was also very comfortable to wear all day including the photo sessions. I was able to sit comfortably, dance (dancing in the train took a bit to get use to but didn't interfere much with me) and even play the drums in my dress. My wedding was on a fall day and the red really "popped" in the photos. Everyone love my details on my dress from the flowers to the details on the train and I think it went well with the turning of the leaves. I think most people used the word "stunning" to describe me in my wedding dress. I am a bit sad that I don't have another event to wear this dress to.
I couldn't more highly recommend East Meets Dress for your special occasion. I bought the Amal dress for my wedding and I was so impressed by how exact the EMD team took my measurements, the dress fit perfectly upon arrival! Their service team was always extremely responsive to any of my emails or concerns and they honored my $50 tailoring reimbursement. The dress prices are so reasonable for the amount of customization they put in and for the quality of the dress. Would love to support this Asian American owned business in the near future again!
Highly recommend!! As a curvier girl, I was nervous about trying to find a tea ceremony dress that would flatter my shape. The Emma Dress was perfect. Great quality fabric, beautiful, and the right amount of stretch to show off my curves! I had searched through some other Etsy shops, but am so glad I went with East Meets Dress for great quality and customer service.
I can’t believe how beautiful this custom gown is! I’ve never had a customized gown ordered online so I was a bit nervous at first but they answered all my questions very promptly and I was able to obtain my measurement’s accurately. They also double checked with me when some of the measurements seem off. I can’t wait to wear this for my tea ceremony!
They worked so quickly to get my custom cheongsam in time! Instructions were easy and they were easy to communicate with. My family truly appreciated that they were able to create a piece for me that was functional and timeless.
I ordered the Mabel Bespoke Dress and it fits me like a glove! The form and the tips on measuring were so detailed that you know the dress would fit you well. Thank you to the girls at EMD because they were so so helpful - they emailed to clarify some of my measurements to make sure it was correct. The dress itself is so detailed and delicate and it's beautiful! I'm Japanese and my husband's cultural background is Hong Kong. We both wanted to include our cultural elements into our wedding. We were able to include Japanese themed decorations, and the dress and the chopsticks from EMD were the cultural nod to my husband's. Thank you ladies, you made my dream come true to include my husband's culture into our wedding!
The Phoebe dress fit perfectly and was so comfortable to wear. I got SO many compliments from our friends and family (many of whom who are unfamiliar with Chinese traditions) who said they’d never seen such a beautiful dress before. As a first generation Asian-American, I had a hard time finding the right qipao without my mom’s help and without being able to shop in-person but EMD exceeded my expectations. Thank you for making the entire shopping experience so easy and seamless!
My dress fits perfectly and the communication with the East Meets Dress team was amazing. They emailed me regarding measurements (even when I ordered a standard size) to make sure I was choosing the right size and they answered all of my questions within hours.
Love this company. Great communication throughout the entire process, beautiful workmanship.
Listen up. East Meets Dress is just another Ali Express/Alibaba/TaoBao reseller. Nothing they sell on their website is "made to order" to "reduce waste." You can find their tea sets, Qun Kwa, Dragon Gate Heels, Ruby Hairpin set and more on ali for one third of the price. I dont mean similar, I mean EXACT MATCHES from the ORIGINAL BRANDS. Not one bit of it is as high end. Not to mention, the Qun Kwa I got from them arrived dirty, with damaged buttons, and sewing errors. You know, the type of stuff you expect from Ali Ex, but not from a wedding boutique. Dont waste your money or time here.
This is one of my favorite stores. They have a very good customer service. The quality of their dresses are wonderful. Quick delivery and great service. Couldn’t be more happy. I highly recommend this to my friends.
I bought Rachel Bespoke Dress for my wife and she loved it. The dress is effortlessly fun and vibrant. It is made with a red and gold phoenix patterned fabric is perfect for showing off your heritage at any event. Highly recommended!
I would highly recommend East Meets Dress! I ordered the Rachel Bespoke Dress and the quality of it was great! The shipping was very quick and it arrived within 4 weeks. I do want to highlight the amazing customer service I experienced with them. When my dress arrived, it was a bit too large at the waist and it needed tailored. I realized that I provided incorrect measurements, but they still provided exceptional service and gave a credit to help with the cost of alterations.
Wonderful service, amazing product, honestly love that I can add a bit of my culture to my wedding! Would definitely buy from them again!
Based on 40 verified customer reviews, East Meets Dress holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
