What customers mention most
Fly Dreamz is a SCAM company. They claimed they collect Port fees and excursion fees for Costco Travel. As soon as I made my reservation, Cruiseroyals, now Fly Dreamz congratulated me on my purchase and said they will handle the port fees and excursion for Costco Travel. I have questions for them and I called them and they said I needed to pay for my port fees. I paid $998. Two days later, I called Costco Travel and they did not know who this company was. I called Cruiseroyals back, (now FLY DREAMZ) and they said they would reimburse me, but it would take up to three bank statements to get reimbursed. they know what they are doing they’re scammers and they know if enough time has elapses then there’s nothing that your credit card company can do to give your refund back. I have been dealing with the merchant since last April and now it is January with no results stay away from the FLY DREAMZand CRUISE ROYALS…They are scammers!!!!
Great helping !!!!
Renee went above and beyond her Call of Duty and made me feel very comfortable when I was jittery about the trip and she made my trip very anticipatuve with her wonderful personality she is an asset to your Airlines
Hank was informative and patient.
Helpful and Friendly
Dale Smith provided excellent customer service by resolving an issue caused by the hotel, not hotels.com. The issue was completely resolved. Excellent customer service.
Dave Smith was very helpful in getting my ticket situation resolved in a very timely and professional manner.
Ace was great, i had been on the phone with your company for 2 weeks and several calls totaling about 5 hours, with several broken promises. Ace took care of all my problems in less than 30 minutes
Great service
Elsa was very helpful and kind!
Jayden was the greatest helper. I had a problem with my credit card but it did not stop him from trying hard to make my reservation happen. Jayden is one of your greatest assets to your department. I am so glad I connected with him.
Elsa was very helpful and professional. I liked her please give her a good review from me.
Mr. Adam is who I booked with over a week ago. Mr. Bob Miller SAVED my flight when I was being scammed by perpetrating number who wanted me to pay for another flight ticket when I had already paid over a week ago. I was on the way to the Orlando airport at 4am at this time and Mr. Bob was very respectful even with me being extremely frustrated from me being scammed. He emailed me my boarding pass before 5am and I was able to board my 7am flight ON TIME and make it my destination in North Carolina. I called the same number that I spoke with Mr. Bob to confirm my boarding pass coming back to Orlando but this time agent Mr. Andy Jones was able to assist with sending me my boarding pass for my return flight to Orlando and did so within 10-15 mins MAX. I really appreciate Mr. Bob and Mr. Andy for their excellent despite rude supervisors who hung up on me just 2 hours before my flight to North Carolina. Do NOT call this number 1-858-293-9178 to get assistance, they almost ruined my family trip by having me pay more and still not even have a seat on a plane that I had ALREADY paid. Again job will done to Mr. Bob and Andy!!!
It was good experience with Alex, He helps me and offer me great deal on my tickets. Thanks for helping
Harry Smith has been of great assistance 8
Based on 40 verified customer reviews, Flydreamz holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
