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galaxus.at

galaxus.at
3.0

10 reviews

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Showing 10 3-star reviews
D
Verified
Dawn DE ROZAIRO
17 March 2026

Excellent service and very helpful…

Excellent service and very helpful customer service. Am happy that I was able to get what I wanted from this company/website. Fully recommend anyone.

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Verified
Seb asvertical
16 January 2026

Fast delivery

Fast delivery! Everything ok

M
Verified
Mehmet Aksoy
5 January 2026

3 weeks, no shipping no delivery.

I ordered a smartphone on 13th of December. However after 3 weeks there is no even shipping. I contacted several times with the costumer representation and they told they will contact with the supplier. Today I had a phone call with them last time. Finally they told me the same thing, but also she told me that they havent contacted to the supplier. Excuse me, but you were saying last two weeks, each time, that you will contact with supplier but you havent yet?. I immediately cancelled my order. Galaxus seems a good website, but there is lots of scam prices and products. The price of the mobile phone was 50€ cheaper then the other websites, and probably they did not want to sell the smartphone in this price. I was desparately waiting the smartphone for 3 weeks. Stay away.

N
Verified
Nico
21 November 2025

Excellent service

Excellent service Fast shipping my Case got delivered 3 days into shipping the delivery box came a bit beat up but nothing was broken.

U
Verified
unknown caption
25 July 2025

Es war Echt super

Es war Echt super

E
Verified
Evelyn Haubenwallner
17 July 2025

Easy

Easy navigation, pricing timeline and more payment options. Delivery time was okay, nothing surprising. Will use more often from now.

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Verified
Nook Ja
2 May 2025

Fast delivery and secure packaging

Absolutely thrilled with my recent monitor purchase from Galaxus.at! Delivery to Vienna was incredibly fast – just 3 days after ordering. I really appreciated the updates at each step of the process. Plus, the packaging was super secure.

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Verified
Rado
29 April 2024

I placed an order back in February with…

I placed an order back in February and their online platform promised a 4-5 day delivery time. Despite waiting patiently, almost three month later, my order has yet to arrive. I called the company today to request a cancellation and refund, but even after doing so, I haven't received any email notification confirming the cancellation. This whole experience has been extremely frustrating and disappointing, and it has left me with no doubt that I will never order from them again. It's just not worth it when they're so unreliable.

O
Verified
Olga
12 December 2023

Order wasn't delivered

I placed an order 20.11.2023. with promised delivery date 6-9 of December. It doesn't arrived. 11-th of December I contacted support service, and they simply said that my article was sold out. Nobody cared to send money back or at least notify me. Totally not recommended.

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Verified
R T
8 July 2023

Galaxus the best !

Recently bought LG 27GP850P-B gaming monitor from Galaxus at the best price. It was delivered extremely fast and in perfect condition. Monitor is nice and working superbly. Galaxus website is also very safe and user-friendly. I would like to use Galaxus more frequently in the future.

galaxus.at — Review Summary

Based on 10 verified customer reviews, galaxus.at holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.

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