Guardian Protection delivers exceptional customer service with highly professional and knowledgeable technicians, though contract terms are a point of friction for long-term customers.
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The tech guy was very helpful and understanding.
Mark came prepared with all necessary equipment/parts and very intelligently troubleshot all encountered issues. 👏🏻
We have been with Guardian with the past 6 years, our system was no longer working. We were leaning into discontinuing the services since we didn’t understand the advantages of keeping this monitoring system. A careful review with Anthony on of the Specialist made us re-evaluate the benefits of applying the various functions of the unit. Working with the management team and the knowledgeable technician that updated our system, we are confident that we made the right decision in renewing our contract and maximize the benefits of the system.
Great company. Anthony took great care of us. Will definitely will recommend Guardian to others
Great tech! Very professional
James was super quick & efficient in the service he provided for me at my Extra Space Storage location. He was informative & even told me about some of the other services that Guardian offers. All around just an amazing human being!
My technician was PHENOMENAL!! Raja was very Professional, Kind and Very Good at her job. She is a true asset to your team.
Xavier was so patient and thorough. His attention to detail and willingness to take the time to explain everything truly made a difference, thank you for such great customer service!
Tech was quick, courteous and professional.
The technician Roja was fantastic fixed my alarm system and was very professional and pleasant. Thanks Guardian for great employees
Our technician, Xavier Goode, took his time to explain why our cameras were offline, showed us how to adjust the chime/sound for our doorbell and in turn discussed areas of concerns. Excellent customer service!
Anthony was very knowledgeable, explained things in layman's terms and did a great, efficient job with the install. System works quickly and efficiently.
The technician was knowledgeable and friendly. I felt the tech support should have been able to re-install the door bell while speaking to them and not have to pay $99 for a technician to come to my home to do that.
Henry was exceptional. Friendly, knowledgeable and professional.
Very knowledgeable and helpful!
Based on 40 verified customer reviews, Guardian Protection holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.