What customers mention most
Where to start firstly replies mainly from.AI Chat bots. Returned three items for store credit not knowing how bad service was one of them sent out in their mistake. Now only recieved two credits. When asked about third they asked me for proof of postage which I supplied. Then said it was not suitable. It was an image of an official royal mail reciept with tracking codes. Awful service I am now stuck with credit so will be looking some sort of recompense for their mistakes.
Terrible customer service. My parcel return was to somewhere that dint even accept parcels i was told when I got there. The lifting club in Solihull. I was then asked to come roundto the head office to try and help, who also couldn't accept my parcel. The best the receptionist could do was set me up on a chat bot. I won't be using you again.
Swift delivery of items. When an incorrect item was delivered, Customer's service sorted the problem extremely quickly. Great service!
app is nice and easy to use i like it and delivery always fast
Excellent quality of clothes. Fast delivery
Excellent product perfect fit . Very quick delivery.
These jogger would be better for me if they were offered in a tall size
Good quality items and great fit
I received one out of the two items I ordered
Had early access to new drop, ordered jacket. Was on sale for 30 min after I checked out - 5 days later it gets cancelled. Funny how I used a discount code and this happened
Good quality
Amazing product- great value - fantastic customer service - love everything I bought.
Good quality great fit.
Bought three of the vital seamless shirts in different colours and wear them constantly. Fabric is proper soft, doesn’t go weird after washing, fit stays consistent. Delivery was fast, no issues. The colour I wanted was out of stock. Good basics brand, nothing more than that.
Please change your delivery company. They are not serious, you cannot trust them
Based on 15 verified customer reviews, Gymshark holds an average rating of 3.9 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.