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Gymshark

gymshark.com
3.9

15 reviews

60%
5-star
73%
Positive
20%
1-star
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Showing 3 1-star reviews
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Verified
Gavin Saxton
19 May 2026

TERRIBLE!!

Where to start firstly replies mainly from.AI Chat bots. Returned three items for store credit not knowing how bad service was one of them sent out in their mistake. Now only recieved two credits. When asked about third they asked me for proof of postage which I supplied. Then said it was not suitable. It was an image of an official royal mail reciept with tracking codes. Awful service I am now stuck with credit so will be looking some sort of recompense for their mistakes.

J
Verified
Jen Thomas
18 May 2026

Terrible customer service

Terrible customer service. My parcel return was to somewhere that dint even accept parcels i was told when I got there. The lifting club in Solihull. I was then asked to come roundto the head office to try and help, who also couldn't accept my parcel. The best the receptionist could do was set me up on a chat bot. I won't be using you again.

J
Verified
James Walker
16 May 2026

Had early access to new drop

Had early access to new drop, ordered jacket. Was on sale for 30 min after I checked out - 5 days later it gets cancelled. Funny how I used a discount code and this happened

Gymshark — Review Summary

Based on 15 verified customer reviews, Gymshark holds an average rating of 3.9 out of 5 — rated Good on ReviewTerminal. 73% of customers gave 4 or 5 stars.

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