What customers mention most
5-Star Review I’ve had a great experience with Herbalife. I really appreciate the variety of products they offer and how easy they make it to support a healthier lifestyle. The shakes, teas, and nutrition products are convenient, simple to use, and fit well into a busy schedule. What I like most is the positive energy around the brand. Herbalife is not just about products — it also encourages motivation, consistency, and better daily habits. The support and guidance make the experience feel personal and encouraging. I’m grateful for the difference Herbalife has made in my routine and would definitely recommend it to anyone looking for convenient nutrition options and extra support on their wellness journey.
My mother started using a Herbalife product to help reduce her diabetes, but within just one week, she lost 2 kg of weight. Their marketing is very aggressive, and the products may work for many people, but this product was not suitable for my mother. She experienced weight loss and loose motions within a week, and we even had to give her IV fluids at the doctor’s clinic. I want my money refunded.
I had a very negative experience where I received a damaged product with an open box. I have attempted to contact customer service for the past 20 to 25 days, but they have consistently provided false assurances and are unwilling to refund my money. Furthermore, they disclaim any responsibility if one experiences adverse health effects from their products. This appears to be a scam and a fraud. The individuals handling customer support are highly unhelpful; they will immediately disconnect calls if you try to voice a complaint. I have invested a significant amount of money in Herbalife, and I urge others unfamiliar with this company to avoid purchasing their products. This is unequivocally a scam and a fraud. I have also learned through articles that many individuals have reportedly died after using these products.
Waste money
Best products i ever took in my life. Great taste and quality. I highly recommend
Don't trust this product very dangerous,my relative take this product only one day he admit in hospital spend 1 lakh for treatment, kindly don't buy Herbalife formula1, Herbalife nutrition,energy drink mix
The product is very cheaply manufactured (mostly soyabean) but the pyramid-style of marketing makes it VERY expensive for the end user. I have friends who use the 'meal REPLACEMENT shakes' and then eat another meal just afterwards! Because they still feel hungry! Some 'replacement'! I have read there is a concern about long-term liver damage in some people but there appears to be no bans by governments as far as I know - so this is an unknown (as it is with most supplements). Some experts say these shakes work only for SHORT-TERM weight loss. Just eat a balanced diet, do exercises and IMO you just don't need this stuff. It's throwing away good money.
So disappointed with the product availability, the poor customer service, and the dysfunctional mobile app. I am a Herbalife distributor and I have had nothing but problems with this company. They are continually out of products, their return process is a nightmare, their customer support is completely lacking, and I am not able to log into the app without error. **worst part their products are full of dyes, they claim to be healthy and the wait until there is a big push (RFK) to remove just from our foods, how can they knowingly claim to be healthy when they have been feeding up harmful dyes for years?-***
The shakes taste disgusting have no nutritional value. Are extremely expensive. You can lose weight by eating the right foods, without these shakes. Don’t waste your money!
Herbalife is a scam. Products are too costly as its based on MLM model and includes commision of middlemen. The agents are cheap they will tell you purchase new costly products everytime. And if you dont they will consistently follow up and irriate you. One of the agent is a big fraud her name is Shikha Bhadoria. Pls be cautious.
January 28, 2026 I am writing anonymously to express serious concerns about the conduct and operations of certain Herbalife clubs in Puerto Rico. While Herbalife promotes health, integrity, and community, there are troubling patterns emerging in some locations that risk undermining these values and harming the reputation of the brand. Based on firsthand experiences and observations, I respectfully urge Herbalife to consider the following areas for improvement and oversight: Inclusive Hiring and Anti-Discrimination: Ensure that individuals with disabilities are treated with dignity and provide training to club owners on inclusive practices and respectful communication. Hygiene and Facility Standards: Conduct regular inspections to ensure clubs maintain clean, functional, and safe environments. Basic amenities like restrooms should be accessible to all clients. Professional Conduct and Ethics: Reinforce boundaries between personal and professional interactions. Inappropriate conversations or behavior—especially of a sexual or manipulative nature—should be addressed through clear guidelines and consequences. Mental Health and Emotional Stability: Encourage club owners to seek professional psychological or psychiatric support when personal issues or emotional volatility interfere with business operations or the safety of the environment. Offer wellness resources or referrals for franchisees under emotional distress. Responsible Use of Faith and Values: Discourage the use of religious symbols or language as tools for manipulation. Promote authenticity and compassion in clubs that choose to incorporate faith-based elements. Fair Pricing and Ethical Sales Practices: Monitor pricing structures to prevent exploitation of vulnerable clients. Ensure that memberships and merchandise are sold transparently, without emotional coercion. Confidentiality and Trust: Train club owners to respect client privacy and avoid sharing sensitive personal information. Implement safeguards to prevent misuse of client disclosures in order to create a hostile club environment from other clients. Accountability and Corporate Oversight: Require periodic evaluations of club operations, including feedback from clients and staff. Ensure that all clubs adhere to Herbalife’s Code of Conduct and ethical standards. Provide clear channels for anonymous complaints and whistleblower protection. Critical Concern: Sales & Marketing Plan Manipulation Furthermore, I am flagging a specific violation of Rule 2.1.8 (Payments for Recruitment). As a customer, I was offered payment directly by a club owner who stated that their group of distributors would compensate me to bring in more distributors to the club. This individual goal is to achieve "President" status quickly through high-volume recruitment to "get rich fast" and gain "prestige." This scheme bypasses Herbalife’s FTC-mandated retail requirements and severely undermines the integrity of the Distributor Ethics & Compliance standards. These recommendations are based on recurring patterns observed that suggest a need for stronger oversight, clearer ethical boundaries, and more compassionate leadership. I am submitting this anonymously to avoid retaliation, but I trust that Herbalife will take these concerns seriously and act in the best interest of its community. Thank you for your attention and commitment to excellence. Sincerely, Herbalife Consumer
Okk okk product
So we purchased herbal life nutrition afresh energy drink mix elaichi flavoured Net quantity : 50g With manufacturing date: 14/07/2024 Use by date : 13/07/2026 But the product was not at all useable after December 2025 It got black spots on its powder as if it got fungus. Is this the type of products they provide to their users . After this one can't even imagine of drinking their afresh as it can also cause various heath related issue. Please stop providing adulterated products. And if it is not adulterated then kindly examine the product how long does it lasts.
Amazing product... 🔥Me and my family consuming this product for 2 n half years.. 🔥🔥❤️
Nice shakes but I spent over £100 and didn't even get sent the scoop? And they're £7 on amazon so having to use a table spoon which isn't accurate at all!
Based on 15 verified customer reviews, Herbalife holds an average rating of 2.1 out of 5 — rated Poor on ReviewTerminal. 20% of customers gave 4 or 5 stars.