I’m so happy I found Hers. It helps me with my mental health and other health issues. Conveniently all online and no need to go to the pharmacy to pick up the script!! Thank you
My issue with Hers was not the $39 itself — it was the lack of transparency in how the fee structure was presented. The advertising heavily emphasizes GLP-1 medications “starting at” a certain monthly price, but what is not made sufficiently clear upfront is that there is also a separate recurring “Weight Loss Membership” fee tied to the platform and provider access. In my case, I never completed treatment, never received medication, and never had medication shipped, yet I was still charged because the fee is categorized as a membership/subscription rather than a clear intake or evaluation charge. I understand companies have terms and conditions, but transparency matters. I believe the process would be far more honest if the company clearly stated during sign-up: “You are paying an intake/evaluation membership fee whether or not treatment proceeds.” That would allow consumers to make informed decisions before entering payment information. I also found customer support frustrating and repetitive, with responses focused more on quoting policy language than actually addressing the concern being raised. I would strongly encourage anyone signing up to carefully review the membership terms and immediately verify whether auto-renew is turned on. This review is simply to help future customers better understand the fee structure before enrolling.
So far so good. I weighed in at #160 a couple of days ago and today bac to #162. I've been very active.
I have used one container of Minoxidil gummies and have already noticed hair growth. I am excited and hope to see my baby hairs grow full length.
Charging double and not disclosing “fees” is horrible. People are trying to better themselves and you are taking advantage of them. You should care more about helping people then sneaking fees and taking advantage.
Very responsive team around me. They have addressed all my questions and concerns.
the response and helpfullness is a bare minimum. i have requested a doseage change and am on day 7 of waiting for confirmation, meaning i am now a week off my program. horrible communication.
1st the gummies made me have a bad case of vertigo…STOLE MY MONEY!! When I only showed interest in their weight lost program .. They had my information on file because I did have the gummies but they took it upon their self to charge my account for the weight lost membership an pills I don’t have nor did I finish the consultation for !!DONT DO IT
Hers has been great! Smooth process to begin my weight loss journey. Easy, clear instructions and the product really works!
I was thinking about hers for a while but was not sure if the products would work for me and the product I am using is helping me a lot the refills I get are in to mail before I run out
Process has been easy. I feel better; like something was wrong with my hormones but this has fixed that. I have more energy and food cravings are under control.
My account isn’t showing any of my previous information.
Easy to communicate with, customer service is fast and knowledgeable, and Hers app is easy to use. Thank you!
I like the personal attention and the care I receive.
This is a SCAM. The customer service HAS to be a bot, it is so inept. They do not read your messages — they send cut and paste platitudes. They charge you before you approve anything. They charge you even if you don't get the medication you are asking for. They charge for medication you don't ask for. It is infuriating. GO LITERALLY ANYWHERE ELSE.
Based on 40 verified customer reviews, hers holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
