Worst company and worst HR executives
Logged in once to give it a try and they haven't stopped spamming me. At least one email per day and they even called me on the phone to try to get me to keep using their product. Don't give them your information.
Worst cancellation, deactivation process I have ever encountered. I started a chat when I was unable to find any instructions on their website on how to cancel. The agent ensured me that they would email me and copy a customer service rep who would assist me in cancelling. I had to follow up numerous times before they finally sent an email asking to schedule a call. I refused and requested to cancel, so then they sent me an email with "instructions" which was just another request that takes another customer service rep to reach out to confirm. I asked repeatedly for them to back date the cancellation to when I first requested and they refused. Highly recommend steering clear of this service. Not worth all the trouble.
Used quickly but didn't keep. Then got spam from them ever since.
Overpriced and they don't let you cancel your subscription. An unfortunate business practice for a company that is now competing directly with AI Agents. Customer service was the only angle they could have leveraged
won't let you cancel your subscription. it is really expensive do not use the product
I hope you like their product, because cancelling your account is borderline impossible.
most simple helpdesk within email
buggy software, does not sync all the time, have to keep emailing support
The analytics module is very limited. New features are supposed to be released on 10 Mar 2018, if they will in fact address the limitations it would be 5 stars - we ll see
Based on 10 verified customer reviews, Hiver holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
