15 reviews
What customers mention most
My website was down and was configured oddly. Customer service was very helpful and remained with me until the problem was solved.
Tried to get help from the telephone / voice AI assist to no avail (was actually quite frustrating) and I was disconnected while holding for an agent. Then I clicked on the "online CHAT" button on the website and was immediately connected to a knowledgeable person who found the problem, enacted the solution and helped with a couple other questions I had. They were polite and patient. This was such a relief!
Agent was very helpful and technically proficient
I had a complex issue with wordpress not working across a website with multiple languages. I spoke to Preema D at hostgator and wow. Amazing help was on with me helping for 45 mins going through everything to fix the errors one by one. Truly exceptional support. Thanks so much!
Avinash was quite helpful and resolved my issue quickly. Thanks a bunch, Avinash!
The tech support rep was knowledgeable, friendly, and helpful.
Excellent work
Very good service
great experience fixed all issues and site was online in about 1hr
Hostgator has to deal with some conplicated issues. This one got resolved quickly. Great job and thanks!
Harshitha Shivamallappa she was patient knowlegeable and helpful
Great service as usual
You guys are great and thanks for all the fast help.
I was having issues with my site and Sri was absolutely awesome. Quick to respond. Quick to resolve. Took the time needed to get me back in business.
Good and knowledgeable agent.
Based on 15 verified customer reviews, HostGator holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.
