What customers mention most
Helen was amazing kept me informed and was like a friend couldn't have done it without her thanks
We have recently moved home and we cannot recommend igomove enough. From Danny, Veronica and Chrissy each of them were brilliant from start to finish and trust me it has been a long journey! They went above and beyond during our long journey of selling, purchasing our forever home. We could not thank the team enough! Thank you!
All staff are very professional and willing to help. Because Igomove are a smaller family owned company than some of the other estate agents, they are eager to do a great job. They are hungry for success which goes a long way. Another great thing about igomove are their valuations. Michael was spot on with his valuation of both the house we sold and bought.
Happy with service received, would use again.
Michael, Rachel and the whole team were excellent during the whole sales process. They provided market information and trends to allow us to make the most appropriate decisions and advised different methods to sell the house, and enabled us to change our requirements during the sales process. They arranged and attended all viewings for both potential buyers and surveyors which was a huge benefit to us. Their communication regarding viewings and offers was always timely and through a variety of methods that meant we were always informed. They also helped with the legal aspects of the sale in their communication with our solicitors.
Michael and his team were excellent from start to finish, weekly updates and all queries sorted straight away. Consistently chasing solicitors to get the deal pushed through, would highly recommend and would definitely use again.
The service provided by Michael and the whole team was exceptional. Regular updates and communication throughout. Made the process of selling smooth and stress free Would “100% recommend using Igomove
After a lot of hassle with our house sale over a prolonged period of time, we spoke to IGOMOVE about helping, as soon as they got involved things improved. Great support by all staff members we have dealt with, i love good communication especially with something so important, and this is exactly what they have provided. Would fully recommend!
Sold my house with Igomove, service was exceptional, sold within 3 days. I think I hold the merit for being their worst customer because I was always ringing but nothing was ever too much trouble and the phone was always answered. Thanks again
Igo Move have once again provided us with exceptional service. We contacted them to say we wanted to put our house on the Market and were quickly provided with an appointment. Michael visited our home, carried out an assessment and asked for our thoughts around the valuation. He gave us his opinion, explained the rationale for this, but fully supported our preferred market price - unlike the 2 other agents who we had already met with, who clearly wanted to guarantee themselves a quick sale without securing the true value of our home. Our house was very well presented and to showcase it in the best way possible, Michael offered to record a walk through of the property, which included aerial footage (via drone) and he overlaid within with music. It was fantastic. It really showcased our house to its full potential and prospective buyers knew what they were coming to see, which prevented unnecessary viewings. Our house sold fast as a result, with several offers in the wings. The team arranged all viewings, kept us updated at all times and were excellent when it came to 'the negotiation'. This is the second time we have used iGo and we would not hesitate to do so again in the future. A huge thank you to Michael, Philipa, Rachel and the team, you are all wonderful!
Excellent from start to finish
Excellent service and communication throughout. Highly recommend!
I would have to recommend Ms Archer at igomove Durham after doing a great job at selling my late mother’s flat. Surprisingly quick and efficient and very good communication throughout. She made what could have been a difficult time a pain free experience.
Exceptional work selling our home thanks to Helen Archer at Igomove Durham. Thanks for a very efficient and swift sale of our home, your team are outstanding in customer service and you personally saw over the sale from start to finish. After a frustrating year of using the wrong estate agents we luckily found Helen at Igomove, she was brilliant and the sale went through very quickly, Igomove Durham took the stress out of selling our home . 5 star service thank you .
Helen was superb! So friendly and helpful. Great advice on the price; we tried a higher value in case we got lucky, but then dropped to something more realistic. Had plenty of interest/viewings - all handled by Helen - but realized we needed to do a makeover. Helen then contacted the previous viewers - and we had a buyer! IGO fees were also great - fixed fee at half what the traditional agents charge. Great!
Based on 20 verified customer reviews, Igomove holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
