AverageTravel & Vacation· AU
What customers mention most
Filing in the info. Instructions were not clear. Seems clunky. Lack of ApplePay option.
Very Simple
smooth transaction
Easy to use, user friendly.
Very satisfied easy to use
I had a very positive experience with Klook customer service. Due to an unexpected travel issue, I was unable to use my hotel booking, and their support team handled the situation professionally and efficiently. The communication was clear, the process was straightforward, and the issue was resolved smoothly. I appreciate the level of customer care provided and would feel confident booking with Klook again in the future.
Ease of use. Always easy to use.
FAST & EASY; A VERY RELIABLE BOOKING APP
Many times the availability changes just before you pay for a tour. But the non-available dates are NOT shown when you are just browsing. You see that a date is available when browsing, you start to select all the options for the tour, all happy and all. Then when you add to cart it says there are not availability. WHY doesn't it tell me that BEFORE I start the process of booking a tour and get my hope all dashed on check. In this particular case I had to find a more expensive tour to fit my travel time.
good good service
uSER FRIENDLY
easy and with options for pay later.
Thank you klook is so good I like it
Fast easy cheap
booking is confusing. I have booked and paied but nowhere dose is allow me to put in the actual date I want the service to happen.
Based on 40 verified customer reviews, Klook Travel holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
