What customers mention most
Sadly despite reaching out to discuss the issues that we experienced at Let's Go Play for my daughters party they have not responded in anyway. We have been left very disappointed at the lack of service that we received and a lot of the other parents have commented on the poor service too. Clearly from their lack of response, they are not bothered about customer satisfaction.
Nice and clean but would be better if they stopped the older children playing in the smaller kids area I had to take my child out as she kept getting knocked over
Lovely place,daughter loved it nice and clean Nikki
Amazing service, kids love it, great prices!!!! :)
Such a lovely play area, clean and tidy. Kids love it here. Such good value for money too!
I had my little girls 3rd birthday party here and the kids absolutely loved it! The price was great food is included and your own little seating area is provided and a party room too. The kids loved the play area we heard nothing from them for the whole 2 hours. I’ve been back a couple of times since and always been happy, I love how clean it is too.
Its a great place too take kids too play along side the food is amazing great price 😁😁😁😁
Lovely new play centre. Very clean, staff are great and the children love it. Good value when food included. Food and drink is good too.
A fantastic new soft play centre . We have been a few times now with our 2 year old daughter who absolutely loves it, We’ve had trouble getting her to leave. The whole venue is extremely clean and well kept. The cafe is a great addition with a good selection of food and drinks and reasonable prices. It’s never felt overly crowded or busy which makes a change from many other play centres. Can’t wait to visit again soon.
Brilliant play centre. We have visited a few times since opening and we cannot fault it. Friendly staff, clean equipment, great food. Definitely my new favourite place for a cuppa while the kids play 😂 10/10!!
Love this soft play we have been a few times with all 4 of my children ages are 3,4,8 and 9 All 4 love it and always ask to come back. The little ones come every week and have so much fun.. it’s so clean staff are amazing with your children and super friendly food is well priced and always fresh I don’t have a bad word the kids love it and the staff are amazing what more could you want!! Highly recommend
Very disappointed in the size of the area for little ones. My little boy is 20 months and still had to pay £8 for them to play in the smaller zone. For 2 hours. No option for a shorter amount of time. Being so young, he was shattered after 45 mins so feel it's very expensive for the time. You also are only allowed to eat and drink from the cafe. Won't be returning untill he is older and can use the rest of the play area without. The seating area is very small and busy. It was all very clean though and staff friendly. *edit* in response to the reply below. I was aware that the rest of the play area was open to him. But being that young, he couldn't do most of it. Hence using the smaller area for his age! But for the cost and 2 hour slot, it seems very expensive for young children that can't do it for 2 hours! Would of much preferred a smaller slot at a cheaper cost.
Amazing service and staff are friendly and helpful and the the kids had an amazing time for an amazing price! I was nervous to go back to a soft play area but let's go play put me at ease, the whole place was clean, social distance was in place and everything was wiped down after use! Really happy place to take your kids and relax with a coffee.
Clean place to come with your Child, keep going
Fantastic place. The staff are brilliant and everything is very clean. My son absolutely loves it - we’ve taken him several times already and he can’t get enough! Highly recommended!
Based on 19 verified customer reviews, Lets Go Play holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
