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Love Shopping Direct

loveshoppingdirect.co.uk
3.0

40 reviews

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Showing 40 3-star reviews
C
Verified
Consumer
22 January 2025

Lack of customer service

This companies phone number on their website directs you to another number and a different email address. Very frustrating when you wish to return an item. Finally returned the item a week ago, still no response that they have received it all though I can see by the Evri tracking number it’s been delivered

A
Verified
Andy McKenzie
10 January 2025

Can't get hold of them to arrange return

Can't get hold of them by email or phone to arrange a return. Very frustrated. Never had this with any other company I've ordered from.

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Verified
Bug
20 December 2024

Do NOT Risk Your Money!

This company cannot by trusted! They offer next day delivery but do not deliver. They ignore ALL of your correspondence. They do not answer calls and will not cancel your order. They will happy take your funds though. A claim will be made with my credit card company. This company should be closed down by trading standards. I will be writing to Trading Standards!

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Verified
Miss Ellie Chapman
5 December 2024

Trying to get 2 refunds don’t answer…

Trying to get 2 refunds don’t answer emails or the phone. Shocking service and company. Don’t touch. Go direct to meaco

M
Verified
michael nourse
8 November 2024

I have a Meaco dehumidifier which I…

I have a Meaco dehumidifier which I feel was miss sold to me due to the fact that it cannot be used in a room with a naked flame . I have tried without success to contact Love shopping both by phone and email but have received no response at all , absolute silence , nothing. The Meaco brand seems to be split somehow between Loveshopping and themselves , which makes it all the more difficult to get them to face up to their responsibilities to customers, customer care does not appear very high on their list of priorities. I do not reccomend , avoid at all costs.

F
Verified
Fitzpatrick Electrical
4 June 2024

I ordered a light switch

I ordered a light switch from the website and received my item within 2 days. The order was well packaged for transit but one small quibble that the plate was missing its retaining screws as the manufacturers packaging was open, this didn’t impact my work as I carry 100s of spares (with flat heads!!). I chose this company because the price was very compared to any other retailer. Keep up the good work!!

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Verified
David Baker
13 March 2024

Dont worry, they are legit

I bought from MeacoDehumidifiers.co.uk (Ive left a review for them too) I was worried when I saw that the receipt and emails were from Love Shopping Direct because of reviews here. But it was all fine and super smooth. It was the best price for a Meaco Dehumidifier, and it was very fast free delivery. Ordered at 5:15pm on Tuesday Arrived at 10am next day I was kept up to date with emails from DPD, Meaco Dehumidifiers.co.uk, and this parent company -Loveshopping Direct. Thank you

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Ian Stapleton
28 December 2023

Item arrived damaged

Item arrived damaged, returned but never received a refund. Avoid this cowboy saamming outfit like the plague.

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Verified
Rod Bailey.
17 November 2023

Sale and delivery was good

Bought a Meaco dehumidifier from Big on Electricals and the order was processed by Love Shopping Direct all has gone well, the unit was well-priced and arrived in good time though it would have been nice had they replied to my email and that would have given them five stars. So minus one for poor coms.

J
Verified
Janette Budd
13 September 2023

I was worried at first having never…satisfied cutomer

I was worried at first having never heard of loveshopping Direct and it was a mistake how I came to order my meacoDry Arête 12 from them But they have come up trumps the service has been excellent.my only grumble is they didn’t reply to my email but maybe it was because the machine was on its way. So far we have only been using the machine one day it’s very good we have had Meaco machines before This is definitely the quietist one which is important as we use it at night. I might send another review at a later date on its performance to help buyers

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Verified
William Martin
1 September 2023

Dehumidifier missing parts

Just taken delivery of a dehumidifier that on checking was incomplete. Tried phoning customer services five times and each time was left waiting for about two minutes before being informed that customer services closed at 3 pm and was cut off this was at 2.30pm It was only on the sixth time that I finally got to speak to an advisor and what a waste of time that was. I contacted Meaco direct and the service given by their customer department was so much more helpful and professional. I will never use or recommend Love Shopping Direct again.

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Verified
Guy
7 June 2023

Browsing for good electrical prices…

Browsing for good electrical prices came across these guys. Gave them a ago to be honest I expect things to go wrong for a next-day delivery, the world is not as fast as it use to be. I am delighted by the service this company has provided - great prices, streamless service providing up-to-date order info & Dpd's awesome delivery. Will be ordering again & recommending this company to other electricians

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Verified
Paul
20 April 2023

Bought a heater panel

Bought a heater panel, it was damaged! Sent photos of the damage which was heavily marked around the control panel. Was offered £3.65 discount to keep it, what a joke, so arranged to have it picked up. The collection was arranged with DPD who also originally delivered it. Collection was on Monday 17th April 2023, it was collected and a receipt was given. The following day Tuesday the 18th it was returned back to me by DPD, the staff had messed up a simple task and put my address as the return instead of theirs. They lied and said that DPD had attempted another collection on Tuesday 18th, how can this be true when they redelivered it. I contacted DPD and they confirmed that they have no record of an attempted delivery on Tuesday 18th only a redelivery. Another collection was scheduled for Thursday 20th, no email was sent to me from DPD to confirm this, when I phone DPD they had no record of a collection boooked in. Even another collection has been scheduled for Friday 21st. I can confirm that DPD has sent me a email about the collection. How can such a simple task be so difficult, I hope that a full refund will be given, the price I payed. I do have an email from the manageress on duty to confirm this at the start, but I wouldn't be surprised if they try to deduct whatever they can for DPD coming back and forth. If they do I have all the records needed and will give this total sham story to their local paper and take it further if I have to, legally.

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Verified
howard gosling
15 March 2023

Next day delivery ??????

My wife ordered from this company on the pretext it was next day delivery, clearly they most be using a courier service that has NOT read this promise. If you want a speedy efficient service avoid this company. Dishonesty continues never claimed to have PAID FOR DELIVERY IT WAS IN THE SALE NOTES dpd tracking service showed it arriving at Honiton depot and being returned to sender 2 hours later it never left their depot for delivery. JUST TELL THE TRUTH .

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Verified
Ryan
9 March 2023

Boiler broke doun and noticed this…

Boiler broke doun and noticed this delogi dragon 4 oil filled radiator and I needed quick delivery noticed cheap 2 to5 day delivery took a chance hoping to get it within 2 days and it arrived realy quickly within 2 daysand at a good price

Page 2 of 3 · 40 3-star reviews

Love Shopping Direct — Review Summary

Based on 40 verified customer reviews, Love Shopping Direct holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.

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