What customers mention most
Took money, and had an issue with the order. Chat support - no one responds. Phone calls - no one picks up or responds to voicemail Email - no email back, no acknowledgement No product shipped. No communication. No recourse with Shopify. Read the other reviews, it's 100% a scam.
My necklace took two weeks to arrive and then snapped within a few hours. Not worth any money, let alone the amount they charge
CHEAP! CHEAP! CHEAP! This is definitely NOT sterling silver. You are literally paying $70 for a kiddie Claire’s necklace. This is false advertising at its finest. DO NOT BUY!!!
They took my money but never received an order email or text they're clearly a scam company do not even try and buy anything off this website. Kept saying insufficient funds so I tried again and then it said insufficient funds again I checked my bank account the money was already taken so it was very dodgy
Ordered prior to Christmas and advertised as arriving in time… it will be here 6 days after Christmas.
This company is a SCAM. Beware and do not buy. They “shipped” my order but it hasn’t moved in weeks “waiting for pickup” and after doing research unfortunately too late it’s clear this business is not legit and this is standard practice. Posting for awareness that others are not taken advantage of and avoid this disappointment. I sincerely hope someone at this company reads this and does better. Karma will find you in spades.
their products are perfect gifts for christmas
SCAM- order never received. Do not buy from this company
Great Customer Service!! Very prompt and friendly
SCAM. Never received my order. Seized for counterfeit postage. If I could give a 1000 negative reviews I would.
If I could give -100 stars, I would! I ordered a necklace from Lucky Bear Co on 9/2/25 and never received the item. In tracking the package through USPS, it was at one point waiting on postage to be paid, like WTF! Then I checked the tracking status yesterday, and it says it was "seized by USPS for Counterfeit Postage." This company is a huge scam! Do not order from them. The company sent me several emails wanting me to rate my product (like what product?) and when I gave them a 1 star, the website kept spinning and it never took my review. So shady! I disputed the charge with my credit card company and I filed a complaint with the BBB. I sent an email to the company and they replied that they've issued me a refund. DO NOT ORDER FROM THIS COMPANY!! SCAM!! FRAUD!! THIEVES!!
My order has not arrived even though they want a review, I checked my order # and it says they used counterfeit postage and the usps seized it so will never get, have emailed them, no response, wasted 69.00, don't buy from them.
Quality of materials is cheap. There is no way it’s gold. Letters do not sit flat on neck and it is manufactured poorly. I fortunately received an email back from Customer service stating that the necklace was too small for my neck and that is why the letters won’t lay properly. Their solution was to offer 50% off another piece of cheap ass jewelry. They wanted me to spend more money, I stead of offering a refund.
My necklace broke after having it less than a month. I tried to contact the company and no one returned my message. Do NOT buy
Never received my items. They pretend to be a company but it's non existent. Hopefully this scam can be shut down!
Based on 20 verified customer reviews, Luckybearco holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.