What customers mention most
I purchased a matcha set here as a gift. When I checked the contents, I noticed what looked like a hole or a crack in one of the tea bowls, so I contacted customer service immediately, but even after three days, I have not received a response. The order was placed two weeks ago, and it may not arrive in time for the date I need it. Since this was meant to be an important gift, others may want to consider alternative options… Update: I was contacted by Nanna, and she promptly sent a replacement for the defective tea bowl afterward. Thank you.
I definitely recommend- delicious products and surprisingly fast delivery, I will definitely re-order
Great matcha, quick delivery and great products
Amazing quality of the tea and all tools for its preparation. Super fast delivery as well! I will definitely buy from here again 💚
Its pure matcha with wonderfull taste! Thanks for the quality! The packing is very cool and classy!
Based on 5 verified customer reviews, Matchacha holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.