What customers mention most
I received the Noor Ayatul Kursi ring and I absolutely love the quality and the design. It feels really well made and looks even better in person. Very happy with my purchase. 10/10
This is a scam. Unfortunately I only realised after I’d wasted £40. The trust pilot reviews on the website are fake, and there’s a lot of info online exposing this as a scam. I received the type of rubbish you’d get from Temu for a few quid. Appalling that they would pretend to be donating to Palestine and that this is a Muslim woman owned business when it’s just cheap Chinese goods.
I’m going to tell you right now as someone who received SHEIN/alibaba jewelry in a plastic bag from Noor Qalb, all the positive reviews here are 100% fake. Save your money or request a chargeback from your bank if you already placed an order.
Everything felt generic before, but the Malak Moissanite Earrings finally feel personal. I’m based in Sydney, Australia, and it’s not something I usually find in my city, and it arrived faster than expected with great customer support.
I own a jewelries from Noor Qalb, and recently one of my favorite pieces broke. I emailed them to let them know about the issue and got a reply almost immediately. They were so generous with how they handled everything and the issue was resolved within minutes. I also remembered that my jewelry came with a lifetime warranty, which made me appreciate the brand even more. I have the utmost respect for what you do and will continue supporting your amazing work.
Very poor service. The product has still not been delivered and I am still waiting. The promised delivery timeframe has already been breached. I contacted via email, but the response was unsatisfactory. Really disappointing experience.
I ordered this as a gift and requested a gift box, and they made sure it was included.
Quality was OK. I was excepting better but I guess it's worth the price.
I super love the jewelries I bought! the quality is top-notch and I couldn’t be happier with my order. Hannah from customer service was sooo amazing and supportive. I will definitely buy again!
I received the Palestine Watermelon hoops and it unfortunately arrived broken, which I think was likely the carrier’s fault. I was really disappointed at first because I genuinely loved it. However, I reached out to customer service and they responded quickly and very professionally. They even sent me a replacement at no cost, which I truly appreciated. I really love how this company operates! It’s sad to hear you’re closing, but more power to you while you’re still here.
When they say express shipping, they really mean it, it actually arrived right on time. I’m really impressed with the quality of the products too. I’ll definitely be buying again, especially as gifts for friends and family. This is a brand you can trust, it won’t disappoint.
I’m not really used to buying online because some websites are confusing to navigate, but this one was honestly so easy—like 1, 2, 3. Customer service also replies really quickly. Big salute to Hannah for actually reading my inquiries and giving real answers, not those generic AI-style replies that make you lose trust. That really gave me confidence.
I’m from Birmingham, UK and this level of artistry is something I rarely see here. The quality is very good and the customer service is superb.
I received it in a few days. I won't wear it everyday but the quality is good.
I had an issue with my order because I was out of the country when it was supposed to be delivered. I emailed them asking if they could hold the shipment, and Hannah made sure everything was handled perfectly. I’ve now received my order and I absolutely love it so so so much. I’ll definitely be ordering again!
Based on 27 verified customer reviews, Noorqalb holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
