FedEx, the carrier I arranged through Parcel Compare, lost my parcel, which I ensured to the value of £150. I have evidence by way of receipts for this value. After dragging their heels and making the process unnecessarily prolonged, Parcel Compare finally agreed to pay compensation of £102 on 28th April. They told me to wait 14 days for the money to reach my account. This period has elapsed and I have still not received my payment, not even postage costs for a parcel declared lost at the end of March. Now they are ignoring my emails. The customer service has been atrocious, on top of the fact that they did not fulfil the contract for which I originally paid. I would not recommend either Parcel Compare or FedEx and will never use again.
Booked for a parcel to be collected from my bothers in Lincolnshire to be delivered to me in Sussex. Was given a 1 hour collection slot on the day, and the item arrived to me the next day! Super service.
So easy to use. All prices/carriers right there to compare even with the different options and prices for each. On time, easy collection! Will deffo use again when required! Thanks!
Was cheap and very easy to do
Quick, Easy & Efficient. Will use again fantastic service
Great job, great price, super quick delivery to Canada, 10/10
Easy site to use and quickly came up with a list of couriers so simple to choose the one you want to use. Pricing seems spot on and all ran smoothly
Great prices
This my first experience and it has been fast, reliable and easy to track.
Fairly easy to set up, the pick up was few hours later than suggested but I knew what time the UPS van comes round so was not concerned at all. Then delivered the following day as promised so all very good
Parcel collected within 30 minutes of order placement and delivered on time.
Sorry for the pun but they delivered exactly what was required on time. A simple professional service.
Did exactly what they said on the tin. Competative pricing, delivered on time. Thank you
Very easy to book. Price was very reasonable. Delivery to customer very fast. What more can you ask for.
Easy to book - delivery was great.
Based on 40 verified customer reviews, Parcelhero.com holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.