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Parcelhero.com

parcelhero.com
3.0

40 reviews

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Showing 40 3-star reviews
R
Verified
Ruth Davies
17 May 2026

Lost parcel & agreed compensation not paid

FedEx, the carrier I arranged through Parcel Compare, lost my parcel, which I ensured to the value of £150. I have evidence by way of receipts for this value. After dragging their heels and making the process unnecessarily prolonged, Parcel Compare finally agreed to pay compensation of £102 on 28th April. They told me to wait 14 days for the money to reach my account. This period has elapsed and I have still not received my payment, not even postage costs for a parcel declared lost at the end of March. Now they are ignoring my emails. The customer service has been atrocious, on top of the fact that they did not fulfil the contract for which I originally paid. I would not recommend either Parcel Compare or FedEx and will never use again.

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Verified
Consumer
16 May 2026

Super efficient and great value for money! …

Booked for a parcel to be collected from my bothers in Lincolnshire to be delivered to me in Sussex. Was given a 1 hour collection slot on the day, and the item arrived to me the next day! Super service.

L
Verified
LHurley UK
16 May 2026

So easy to use

So easy to use. All prices/carriers right there to compare even with the different options and prices for each. On time, easy collection! Will deffo use again when required! Thanks!

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Verified
Letts atv
16 May 2026

Was cheap and very easy to do

Was cheap and very easy to do

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Verified
Peter Masters-Hall
15 May 2026

Great Service

Quick, Easy & Efficient. Will use again fantastic service

K
Verified
keith coussins
15 May 2026

Great job

Great job, great price, super quick delivery to Canada, 10/10

M
Verified
MR T R FELLOWES
15 May 2026

Great easy to use site with lots of options

Easy site to use and quickly came up with a list of couriers so simple to choose the one you want to use. Pricing seems spot on and all ran smoothly

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Verified
Richard Layland
15 May 2026

Great prices

Great prices

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Verified
Camilla De Martin
15 May 2026

This my first experience and it has…

This my first experience and it has been fast, reliable and easy to track.

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Verified
Martin Barber
15 May 2026

Fairly easy to set up

Fairly easy to set up, the pick up was few hours later than suggested but I knew what time the UPS van comes round so was not concerned at all. Then delivered the following day as promised so all very good

A
Verified
AFS TECHNOLOGIES SERVICES LIMI
15 May 2026

Parcel collected within 30 minutes of…

Parcel collected within 30 minutes of order placement and delivered on time.

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Verified
Pete b
15 May 2026

Sorry for the pun but they delivered…

Sorry for the pun but they delivered exactly what was required on time. A simple professional service.

A
Verified
ARC
15 May 2026

Did exactly what they said on the tin.

Did exactly what they said on the tin. Competative pricing, delivered on time. Thank you

D
Verified
Dalji Ruppert
15 May 2026

Very easy to book

Very easy to book. Price was very reasonable. Delivery to customer very fast. What more can you ask for.

B
Verified
Bryan Jones
15 May 2026

Easy to book

Easy to book - delivery was great.

Page 2 of 3 · 40 3-star reviews

Parcelhero.com — Review Summary

Based on 40 verified customer reviews, Parcelhero.com holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.

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