I ordered a pair of sneakers and they arrived in 11 days. Placed the order on 28'th of November and it arrived on 9'th of December (shipping updates from the delivery company included). Box was in good shape and the sneakers just like in the photos, they also had a nice bag inside the box to put them in and everything looked genuine - they were made out of leather so the leather smell was strong. Everything was real, no complaints and happy with my purchase - although I ordered before checking the reviews and got a little scared that might be a scam after finding that a lot of people had trouble ordering, but I just hopped for the best and it worked out in the end 😊
I ordered a gift for Christmas, I only received the invoice but nothing after that, I sent emails and tried to contact them no answer! Worst brand to deal with! They ARE BIG SCAMMERS. DO NOT RECOMMEND!
I ordered a pair of shoes in October 2nd. Received a wrong one and returned it. Waited till now for the correct one, with 50+ mails and now I received the new one, which are still not the same as my order. Really disappointed!
Basically I got problem same as another people from July until November 2025 waiting for my parcel. i order per a jeans around 4 months ago and still stock in ups wear house in USA . I emailed Philip Plein lots of time first they said your package is in the uk customs waiting for realise the item! After 2 weeks again they said we had a problem your order is still in USA ! what ever After a months chasing they said you have to call ups . I called them they said call sender. It’s like they keep passing me to each other. Anyway after 4months I called them last night again and asking for refund he said you have to waiting to the item back to our wearhouse and than after we can decide to refund you.!!They are scammer honestly . I didn’t read the reviews first and I thought they are same as another brand but their sounds like scammers. If you read my reviews don’t get anything from them.cuz your order never ever arrive to you.
Awful. Stay away European scammer!
Hello, I'm in the same situation as many buyers. For over three months, the store's staff has been displaying a message that the goods have been detained at the Customs Office. I see this is becoming a regular method of ripping off buyers. Please let me know if any of the victims know how to file a class action lawsuit against Plainoutlet or where to report their theft. Please contact: armator#armator.info.pl
I Ordered a 3k leather jacket for my girlfriend 2 months ago and the UPS customs is holding the jacket due for not paid taxes in the US by Philipp Plein. Customer Service keeps telling to wait. I checked Philipp Plein out online and he isn't a proper fashion designer! He used to make dog beds and now he has team people designing clothes for him. All he does is shows off his cars Instagram, not a single post of him doing fashion designs at work. What a scammer!
I ordered an item since August and till now in October the item has not been delivered. The UPS tracking code I was sent had its last update in August with no estimated delivery date. I keep contacting the Customer care and their response remains I should wait. This is 2 months and I have no idea when the item will come. I’ve asked them to cancel the order and give me a refund but they refused, please stay away from them
All good nothing to complain, order arrived on time .
I recently ordered a pair of sneakers and a leather jacket from Plein Outlet, and everything worked well.
Based on 40 verified customer reviews, Pleinoutlet holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.