Excellent customer service, no pushy sales people. Amy was amazing would highly recommend.
Nothing to much trouble for my assistant, Kerry …
I was welcomed by Richard,he was very polite & knowledgeable, immensely patience,he helped me pick my beautiful corner unit.and helped when I wanted it in a different colour.
Excellent service good advice given by Kelly at the Mansfield store. Very informative about the suite we had picked.
Made us feel welcome as soon as we walked in, after I explained what I was looking for he took me straight to the one I fell in love with and did purchase today, his customer service was absolutely brilliant and reassuring would highly recommend this gentleman 100%
Very happy with our SCS norbello double chaise sofa,,,,,the garbage we had from DFS was absolutely useless but this sofa is miles better. Solid build and comfortable.
Called into shop and staff couldn’t do enough. Even rang round other stores as they had sold the sofa we wanted in their store. Communication was good with a delivery date confirmed next day which was ahead of expectations. Regular contact days before delivery to confirm timescales
Excellent service by all members of staff
Very friendly, very helpful, phoned before arrival, couldn’t complain at all
We were helped initially by Conlan to choose the best sofa for our needs. No pushiness, listened well and answered all our questions knowledgeably. When we popped back to decide on our final fabric choice Kelly supported us really patiently and didnt rush us even though it was close to closing. The final order was dealt with brilliantly by Conlan, again everything thoroughly explained to us. Both staff members at the Mansfield store are a credit to the company and we would highly recommend the level of care and service they give. We are now very much looking forward to the sofa arriving 😀
Based on 40 verified customer reviews, Poltronesofa holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.