I am impressed with the organisations loyalty to me as a customer. I purchased products with complete trust in the items but did not agree with me so stopped using. I had, however, a repeat order payment that had been charged to my credit card, and after a request for a refund, my request was processed immediately.
Their company and team listens and is responsive to your request. I am pleased with the product and the service.
My issue was completely and promptly resolved by Florence Lukban. She replied to my initial complaint so promptly. Compared to other companies that I have dealt with, it was refreshing to be treated with such concern on such a timely basis. Thank you:)
Onz did a great job in getting me my refund.
Florence Lukban assisted me with canceling my subscription. She was quick to respond and accurate on handling my request
They contacted me in a timely manner, understood what I needed and completed my request. I’m very happy with how it was handled Florence Lukban Was my helpful customer service person
I am very satisfied with the product but unfortunately I had to canceled my subscription since my husband passed away. I have trouble to pay all my bills at the end of the month. Thanks to Florence Lukban that help me with this situation.
I don't recall the name, however, they went above n beyond to resolve my issues and did so in a timely manner ! Definitely an asset to the Rosabella team.
I made a 1 time purchase, 2 months later another charge shows up. I contacted customer service, Lauren Kowalski responded with an apology ans assuring a credit. No refund, but another email, confirming another order being shipped and a charge of $199.85 to my bank account. I contacted my bank an they assured me the charge was from the same company. 100% SCAMMERS.
I placed an order on May 10th and it seem to have a problem with the order. The e-mail I received said it was being shipped to my Florida address as I'm an a snowbird as I'm in New York right now, I did in fact put my New York shipping address attacked to this order. A day or so later I received another e-mail from Astrid Herrera and he thinks he knew what happened to my order and he walked me through and explained to me how to do an reorder. When I change this order I up my order to a 6 bottles order going to my New York address with the help of Astrid Herrera. I have to say Mr. Herrera seen the stress I was going through and he e-mailed me back and advised me that my order did go through correctly and was shipped out. When I had my own business many years ago I always found when you had a good employee he was willing to go that extra mile for the customer and I would give this gentlemen as many stars that is available. Thanking you in advance John McGivney
They addressed my concerns quickly and competently. I appreciated the quickness in which everything was resolved
He helped me pause a subscription and order more of what I needed.
Michael Jay provided great customer service in a friendly timely manner
Lester was assigned my request and handled it very professionally and kept me updated and followed up. Excellent customer service. Definitely a 5 star review.
Minahil was very polite and addressed my concern very promptly and professionally thank you,top company 👍
Based on 40 verified customer reviews, Rosabella Supplements holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
