What customers mention most
I had a problem with my bike that was under guarantee. The company made sure that the bike was properly fixed and gave me even a free mantainance. There communication was always really fast en professional.
They helped me a lot in all the replacement process of the display of my bike.
I did have some issues with the display/controller of te e-bike. But the support desk was of great help so we could quickly solve the problem!
+ the movement is smoother than ed. on a bike (would it be because of wider tires and 100mm suspension fork) + starting from a stop is smooth + silent when pedaling + 103 km on a charge - electric assistance does not work uphill (pedal with muscle power) - 70 NM seems to be a lottery number (if you have to pedal uphill yourself) - electricity assistance works too much on the plains - really bad brakes - saddle hard plastic - the pedals are plastic and have poor grip - The 7-hour charging time is too long - when not pedaling, a really loud sound (e.g. downhill) - the screen shows really poorly whether it's sunny or cloudy
Based on 4 verified customer reviews, sachsenrad.de holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal.
