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Shopify

shopify.com
1.4

15 reviews

7%
5-star
7%
Positive
80%
1-star
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Antonio Arias
16 May 2026

You can’t put many products of…

You can’t put many products of different brands in one category of electronics, each brand has to have each category.

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Verified
Nineveh Alkhas
16 May 2026

Shopify has lost it's magic and replaced it with greed.

I have hosted my shop on Shopify's platform for five years now. They were efficient until five months ago when they converted their support system to one that involves no human interaction. Any issue you have is met with hurdles, dead ends, and disconnects. Every action these 'support agent's execute is carefully designed to delay you from reaching a solution. You are bombarded with generic templated responses with 'I completely understand's and false hopes of sympathy. You never reach a solution when contacting support, the issue needs to always be escalated to a specialized team. Why does it take a team to answer the question of how one can connect another store's details? What then is the function/purpose of the 'person' who's telling me they appreciate my patience as they took fifteen minutes to figure out how to tell me they cant do anything? I cannot continue to operate in this way with a company whos greed has spilled into their practices.

Shopify — Review Summary

Based on 15 verified customer reviews, Shopify holds an average rating of 1.4 out of 5 — rated Bad on ReviewTerminal. 7% of customers gave 4 or 5 stars.

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